Shipping internationally is easier than you might think. Our online process leads you step by step to create your shipment, and generates your customs documents as you go.
And because you can reuse saved addresses and product details from previous shipments, it gets faster and easier the more you ship.
Accuracy is key. Help avoid customs delays by having these important details when you're ready to begin:
There may be additional questions prior to delivery, so be sure to provide
accurate phone numbers and email addresses for both shipper and receiver.
Be specific about the contents of your shipment: what it is, what it's used for, the materials it's made from, and the country of origin--e.g., Women's 100% cotton knit shirt; size medium; origin China. These details enable more complete documentation and reduce the risk of customs delays or holds impacting delivery.
Include the overall value of your shipment--as well as value per item--to help determine duties and taxes more quickly. Value is a reasonable amount that would be charged for the items if sold, regardless of whether a sale is involved.
1. Check shipping regulations.
Search by country for any restrictions, licensing, or special provisions on the import of your goods. You can also review a list of globally restricted and prohibited items.
2. Enter shipment details online.
Provide ship to address, description of goods, and other details, then choose service and billing options. See all service options.
3. Provide customs information.
As you enter product details, we'll create your shipping label, commercial invoice, and other customs forms. To expedite customs clearance, include the tariff code describing your products found in the Harmonized System--the standard guide used worldwide to identify goods for import.
4. Decide who pays for what.
Don't get caught by surprise. Our landed cost estimator can help you anticipate import duties and taxes, which can be billed to the shipper, receiver, a third party, or split among them.
If you ship the same things regularly, you can save product listings to your account at any time. This will save you time on future shipments.
Connect directly to customs offices world-wide, ensuring your trade documents are available whenever and wherever needed. It's easy, it's free, and it's environmentally friendly.
Electronic Export Information (EEI) filing is required if any item in your shipment is valued above $2,500 or needs an export license. We can file for you, or you can register at aesdirect.census.gov.
Call, email, or live chat with a customer service representative.
A commercial invoice and description of goods are required for nearly all international shipments. This includes products for sale or resale, as well as items that aren't intended to be sold--like samples, returns, repairs, personal items, or gifts.
Typed, written, or printed materials with no commercial value are generally classified as documents. These are duty and tax free and don't require a commercial invoice. Countries classify documents differently, so use our import/export tool to get country-specific information.
Harmonized tariff codes are the standard international reference for classifying products for duty and clearance. Items are grouped into broad categories and refined into narrow groups. Selecting the most specific tariff code available to describe your product can significantly speed the customs process.