|We left you a UPS InfoNoticeSM because no one was
available when we tried to deliver or collect your shipment. The UPS InfoNotice
is a powerful tool that links all shipments for your delivery stop to one unique
reference number. This number appears on the bottom of the InfoNotice above the
barcode. You can use this number to track your shipment, change delivery
options, or collect your shipment. Simply enter the InfoNotice
number either in the Tracking section of your country's
homepage or directly in the Track Packages & Freight
section of UPS.com.
At the top of the InfoNotice, you'll see the date it was left and whether it
was the first, second, or final attempt. If UPS is unsuccessful with all
three delivery attempts, we will hold the shipment at a nearby UPS facility for
five days before returning it to the sender. C.O.D. shipments will be returned
to sender the same day as the final delivery attempt is made. If the InfoNotice
indicates that your shipment was taken to a UPS Access Point™ you may pick up
your shipment from that location within the next five business days or you may
contact UPS for another delivery attempt.
If the shipment is C.O.D. or Signature Required, refer to boxes checked by
your UPS driver on the InfoNotice. For non-signature required shipments, you can
sign the InfoNotice, put it back in its original location, and the driver will
leave your shipment on the next delivery attempt unless it has already been
taken to a UPS Access Point.
If we attempted to pick up a shipment and you were not available, your InfoNotice
indicates the next pickup date and time.
|Plan Ahead and Receive Your Shipment as Soon as Possible
|If you have received an InfoNotice after one delivery attempt has been made, you can change your delivery options on UPS.com. Your options are:
- Will Call: UPS will hold your package at a nearby location for you to collect.
- Delivery to Another Address: Provide a different delivery address for the package.
- Reschedule Delivery: Specify a future date you want UPS to deliver the package.
- Return to Sender: UPS will return the package to the sender.