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Additional Charges
Below you can find costs and descriptions of additional shipping charges that may be incurred.

Additional Charges
Unless otherwise noted, charges apply on a per shipment basis.

* Not applicable for UPS Worldwide Express Freight
Sending Shipments

Currency Conversion Rate
0.75% of the amount converted
Over Maximum Limits*
€ 41.95
Large Package Surcharge*
€ 41.95
Special Handling of Undeliverable Shipments Surcharge (in addition to transportation cost)
€ 5.40 per shipment for worldwide services
Address Correction
€ 6.85
Weekly service charge

On-call collection
€ 8.26

€ 4.96 same day on the web
€ 5.79 same day by phone
€ 2.48 future day on the web
€ 3.31 future day by phone
Receiver or Third Party Refuses to Pay
€ 10.20
Missing or Invalid Account Number Fee
€ 10.35
Signature Required

Adult Signature Required
€ 1.05

€ 3.00
UPS carbon neutral (per package/per pallet)
€ 0.10 per package will be charged for domestic UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments. € 0.20 per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments destined within the EU, as well as for UPS Standard shipments to Liechtenstein, Norway and Switzerland. € 0.55 per package will be charged for UPS Express Plus, UPS Express, UPS Express NA1, UPS Express Saver shipments destined outside of the EU, and for UPS Expedited shipments.(Express and Expedited)
€ 14.80 per pallet for UPS Worldwide Express Freight shipments.
Sending and Receiving Shipments

Extended Area Collection and Delivery Service (per kg/minimum, whichever is greater)

Remote Area Collection and Delivery Service (per kg/minimum, whichever is greater)
€ 0.12/€ 5.30 for domestic shipments
€ 0.42/€ 20.90 for international shipments

€ 0.54/€ 25.80 for international shipments
Additional Handling Service*
€ 4.50
WW Express Freight
Residential Delivery Service

All other core services
Residential Delivery Service

€ 105.00

€ 2.95
Late Payment Fee (fee of % of the invoiced amount/maximum, whichever is lower)
8%/€ 15.00
Oversize Pallet Charge
€ 91.10
Brokerage Services

Duty and Tax Forwarding Charge
€ 16.90
Formal entries exceeding 5 tariff lines (per additional tariff line)
€ 8.45
Bonded Transfer UPS Guarantee
€ 50.00
Bonded Transfer Handling Fee
€ 20.50
Warehouse Storage
€ 11.50
Non Credit Account Handling Fee (of the advanced amount/minimum, whichever is greater)
2.5%/€ 11.50
Post Entry Clearance Services
€ 98.50
Disbursements (fee of % of the advanced amount/minimum, whichever is greater)
2.5%/€ 11.50
Non Routine Formal Entry
€ 57.00
Other Government Agency (OGA) Entry
€ 57.00
Posting SAD Document
€ 11.75
Additional General Services
€ 59.00
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Currency Conversion
Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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Over Maximum Limits
Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 165 inches (419 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 165 inches (419 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Large Package Surcharge
A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330cm, but does not exceed the maximum UPS size of 419cm.

Large Packages are subject to a minimum billable weight of 40kgs in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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Special Handling of Undeliverable Shipments
When UPS has taken measures to try to deliver any Worldwide shipments, but has been unsuccessful, we will process your shipment acting on your instructions. The transportation cost and a surcharge will be charged to the shipper for the processing of each such undeliverable shipment. Please see the Additional Charges table for pricing information.

For all shipments within the EU and within your country, we will automatically return your shipment by UPS Standard service (where available). Transportation and fuel charges will apply for the return.

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Address Correction
If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.  

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Receiver or Third Party Refuses to Pay
If the receiver or a third party is selected to pay the transportation charges and the bill-to account is incorrect or missing, UPS searches its records for the correct account number. Whether or not the account number is found, a processing fee per shipment is billed back to the shipper.

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Signature Required
Normally, UPS requires the signature of the receiver for all deliveries. As an exception, deliveries in certain countries are allowed on "Driver release" (delivery in a location in the receiver's premises without the need for a signature) or on "Letter box release". Letter box release is a secured release by a service provider which will allow residential packages to be left in a safe letter box without a signature.

Use Signature Required to prevent the use of "Driver Release" or "Letter Box Release" in applicable countries.

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Adult Signature Required
Use "Adult Signature Required" to prevent minors from accepting deliveries of goods for legal or other reasons. This may apply to alcoholic beverages and tobacco products, but also to goods that you prefer an adult to receive.

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Weekly Service Charge
A UPS driver will visit you once a workday to collect your shipments. A weekly service charge will apply.

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On-Call Collection
You can have your shipment picked up from your home or office by scheduling a collection service online at ups.com or by calling 078250877. UPS will pick up all packages with a single collection service request. A collection service may be scheduled for the same day or a future day.

On-call collection service charge applies for Electronic Return Label, Print Return Label, and regular or alternate address pickup. Cash payments are available for on-call collection service.
Charges differ based on the collection service request type:
- Same Day by Phone
- Same Day on the Web
- Future Day by Phone
- Future Day on the Web

This charge does not apply to:
- Return package collections included in the UPS 1 Attempt and UPS 3 Attempts Returns Plus services.
- Collections containing international shipments to destinations outside the European Union within the pickup stop

Note: UPS Worldwide Express Freight® collection or drop-off can either be scheduled at ups.com or by calling UPS. UPS Worldwide Express Freight collections cannot be combined with UPS Standard or Express small package collections.

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Extended Area and Remote Area Surcharges
Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Additional Handling Charge
Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 60 inches (150 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Residential Delivery Service
UPS provides delivery services to residential addresses as well as business addresses. A residential delivery is made to a home, including a business operating out of a home, whereby the property or location is also used for private accommodation.

For each residential delivery, an additional charge per shipment applies. You can calculate residential delivery service charges using the Additional Charges table.

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Oversize Pallet Charge
Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if a particular origin or destination has an oversize pallet limit, please visit www.ups.com/worldwideexpressfreight.

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Brokerage Services
UPS Brokerage services are provided at no extra cost for routine customs clearance. Our aim is always to provide the one-step, seamless process and quick customs clearance that is crucial to on-time delivery. Clearance preparation begins while your shipment is still in transit because of the advance notice feature on the UPS network. Government regulations require specific documentation for international shipments, and UPS provides expert services for the preparation of complete and accurate export documentation. We offer optional customs services to help you prevent unpredicted delays to your shipment. Some of these services are subject to additional charges. Please see these charges in the Additional Charges table.

Additional charges that may apply for customs clearance procedures include, but are not limited to, the following:

  • Clearance procedures involving a government agency other than customs
  • Transit procedure
  • Storage
  • Customs inspection
  • Border inspection post charges
  • Shipments cleared by a third party

For full details, contact your UPS representative. All supplements and additional charges are exclusive of tax.

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UPS customs brokers are experienced with complex commercial shipments. Electronic transmissions of shipment data helps speed customs clearance. UPS may prepay duties, taxes and other government charges on behalf of the payer. Disbursement charges are noted in the Additional Charges Table.

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All our additional charges and optional service charges are exclusive of taxes. Where applicable, value added tax (V.A.T.) will be chargeable at the standard rate.

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Late Payment Fee
UPS will send you an invoice for the services provided. In the event that payment of an invoice is overdue, UPS may charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any interest charges and legal rights and remedies available to UPS.

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Missing or Invalid Account Number Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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UPS carbon neutral
UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

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View Examples

Other UPS Sites:
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