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How will billing dispute/adjustment requests be applied to my account in the UPS Billing Centre?
Adjustments on all enterprise package invoices will be applied to the next invoice.

Note: After adjusting a shipping charge, you are required to pay the total outstanding amount due. The adjustment will be reviewed by a UPS Representative. If the adjusted amount is approved, your next invoice will be reduced by the approved adjusted amount.
View Examples

Other UPS Sites:
United Problem Solvers