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Photo ID Requirement for Non-UPS Account Holders
Service Update

The safety and security of our customers, business partners, and employees is of utmost concern. Our approach is a multi-layered approach to security, implementing additional security precautions to protect people, shipments, or our facilities. 

As a result, UPS is enhancing security measures around shipments that originate at retail shipping locations worldwide. 

Effective December 7, 2010, consumers who originate and tender a shipment to any retail shipping location will be required to show a valid government-issued photo ID as a form of identification. The photo must match the person tendering the shipment.  

This procedure is already in place in some UPS locations and is being expanded to include all retail shipping locations worldwide, including authorized shipping outlets, alliance and MBE locations.  

If sufficient verification of identity is not obtained at the retail shipping location, customers will not be allowed to ship via UPS services. All IDs produced must be valid at time of use. Acceptable forms of ID include:

  • Government-issued photo ID
  • Passport

As always, we thank you for your business and for helping to enhance safety.  

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