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How do I change my printing preferences for labels and receipts?
Your labels and receipts will automatically print to your default printer. To change your printer preferences:

  1. Log in to My UPS.
  2. Select the Shipping tab at the top of the page.
  3. In the area at the left, select Set Preferences.
  4. In the Printing Preferences area of the Shipping Preferences screen, select View/Edit.

To switch from your default printer to your UPS Thermal Printer during the Complete Shipment process, follow these steps:

  1. Edit the Print Shipping Documents settings on the Complete Shipment process page.
  2. If your default printer is set to Laser: Select YES to the "Print Labels/Receipts using my UPS Thermal Printer?" questions.
  3. If your default printer is set to UPS Thermal Printer: Select NO to the "Print Labels/Receipts using my UPS Thermal Printer?" questions.

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