Make Your Supply Chain a
How do you turn your supply chain into one of your strongest competitive advantages? Knowing who to partner with is the first step. Our global network of dedicated healthcare distribution facilities can function as an extension of your business.
Our solutions can help you serve your current customers better, expand to new markets faster, protect products while in storage and transportation, ensure regulatory compliance, all while reducing inventory management costs and streamlining ordering and billing processes.
We Manage Your Orders So You Can Manage Your Business
Your healthcare supply chain needs to support your business requirements. It must work effectively to satisfy customer requirements, maintain product integrity, boost your working capital and meet government regulations.
Let us help with all your essential front office needs, call centre support and order fulfilment. At key points along your supply chain, we can assist you, your suppliers and your customers with integrated customer care services. If they have questions, we can supply the answers.
- Order Management
Manage your orders with ease. Check inventory, confirm pricing and monitor orders with proof of delivery and tracking.
- Pricing Management
Manage different levels of incentives and pricing based on product and customer requirements.
- Credit Management
Keep your company protocol intact when interacting with your customers by phone, fax, Electronic Data Interchange (EDI) or over the Internet.
Stay ahead of order and shipping accuracy challenges with UPS Order To CashSM. Synchronise your supply chain--from order entry to cash receipt.
- Inbound Transportation
Store sensitive materials for a specified period of time. Bring efficiencies to your inbound transportation with inventory checks, price confirmation or proof of delivery.
Get efficient order collection and receiving as well as expiration date and lot serialisation management. Make contents from trailers immediately available for distribution to customers.
Protect critical deliveries with dry ice and gel-pack protocol or dry ice replenishment.
Maximise your shipping budget regardless of size, distance, quantity, temperature or time sensitivity. Track and monitor your shipment throughout the delivery network.
- Returns Processing
Manage returns as easily as you fulfil orders. Ship returned products to pre-qualified destruction vendors or back to manufacturers as required.
- Logistics Management
Identify the most efficient methods available to your business for sourcing, transportation and order fulfilment. Get capabilities in logistics design, re-engineering, reverse logistics or service parts logistics.
- Cost-Effective Fulfilment
Acquire, integrate and implement ERP software and hardware solutions. Manage invoices and receipts on behalf of your company while remaining transparent to your customers.
- Back Office
Manage your products and customers from invoicing to accounts receivable.
Navigate logistics and distribution complexities to meet the unique needs of your customers from the minute your shipments process through our system.
- Accounts Receivable
Take care of new account setups, invoicing, payments, dispute resolution, collections and even month-end reporting.
- Charge-back Processing
Get support for charge-backs, deductions and collections.
- Rebate Processing
Get rebate processing and other back-end services.