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Contact Information

UPS Parcel Delivery Service Ltd.
UPS Administration Office
36/F, 9 Wing Hong Street
Cheung Sha Wan
Hong Kong
Tel.: 852-2738-5000
Fax: 852-2738-5070
Monday - Friday: 08:45 - 17:45

Customer Service Hotline
Tel.: 852-2735-3535
Monday - Friday: 08:30 - 22:30
Saturday: 08:30 - 18:15

Lai Chi Kok Service Centre
Ground Floor, Manley Tower
828 Cheung Sha Wan Road
Hong Kong
Monday - Friday: 09:30 - 19:30
Saturday: 09:30 - 18:00

UPS Air Hub*
Room ZN09, 1/F., Express Centre
Super Terminal 1
Hong Kong International Airport
Hong Kong

UPS Centre Operations*
Units 4022E-4027E, 4/F
ATL Logistics Centre B
Berth 3, Kwai Chung Container Terminal
Kwai Chung
Hong Kong

UPS Centre Operations*
Basement, Sunshine Kowloon Bay Cargo Centre
59 Tai Yip Street
Kowloon Bay, Kowloon
Hong Kong

UPS Centre Operations*
Room B, 6/F, Evergain Center,
28 On Muk Street, Shek Mun,
New Territories
Hong Kong
*Call our Customer Service at 2735-3535 should you want to self-tender shipment to the above locations 

UPS Asia Pacific Region Office
UPS House
22 Changi South Avenue 2
Singapore 486064
Technical Support
Tel.: 8206 2133 (toll free)

Monday - Friday: 08:30 - 18:30
Saturday: 08:30 - 12:00
Closed on Sunday and Public Holidays

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Customer Service

Billing Questions
For support regarding billing and payments, please contact UPS at 852-27385000.
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