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How To Create and Print a Return Label Using UPS Internet Shipping

Note: Return Services are not available in all countries.

At the Complete Shipment stage of UPS Internet Shipping, you can print a return label for your shipment. To do so, follow these steps:

  1. After printing your outgoing shipment labels and receipt in the Create a Shipment process, select the Create a Return link from the Shipment Confirmation page. Or, select the Create a Return link from the navigation area at the left.
  2. Fill in the information required on the Create a Return form, following the instructions on the page. Further details are available by selecting Help on the same page.
  3. Select View/Print.
  4. If you are printing to a UPS Thermal Printer, the labels will automatically print to the thermal printer. If you are printing to a laser or inkjet printer, the labels will appear in a separate browser window. Wait for the window to load completely. Then, within the new window, go to the File menu and select Print.

To create a Return Shipment on its own, select Create a Return in the area at the left. Provide the address, Return Service, UPS Service, and packaging information, and then follow steps 2 through 3 above.

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