Login SettingsProfileAccount SummaryBillingAdministrationAddress BookMaintain Your UPS Account
Create a ShipmentView HistoryVoid ShipmentCreate a ReturnShip Using a Batch FileCreate an ImportShip Marketplace OrdersCalculate Time and CostSchedule a PickupUse International ToolsOrder SuppliesOpen a UPS AccountSet PreferencesService Guide
Track ShipmentsAccess UPS My ChoiceLearn About Quantum ViewAdministrationQuantum View ManageQuantum View DataAccess Flex Global ViewVoid a ShipmentBrokerage and Compliance
Critical FreightAir FreightUPS CrossBorder ConnectOcean Freight
Help CentreGetting StartedShippingTrackingReceiving Your ShipmentBilling and PaymentTechnology Support
Change Your Delivery
InfoNotice Makes Changes Easy
The UPS InfoNotice® is a powerful tool that links all shipments for your delivery stop to one unique bar code or reference. You can use your UPS InfoNotice number to track your shipment or to change delivery options on
How to Change Your Delivery Options
  1. On either the home page or the main Tracking page, enter your 12-digit UPS InfoNotice number (found above the bar code) in the Tracking or InfoNotice Numbers field, and select the Track button. This will take you to the Tracking Summary page.
  2. On the Tracking Summary page, select the Change Delivery button.
  3. Choose from up to four delivery change options:
    • Will Call: UPS will hold your shipment at a nearby location for you to pick up.
    • Deliver to Another Address: Redirect your shipment to a different delivery address.
    • Reschedule Delivery: Specify a future date you want UPS to deliver the shipment.
    • Return to Sender: UPS will return the shipment to the sender.
  4. Select Next, and provide the required information for the option you selected. If there is a service fee for your request, you will be asked to provide a payment card number.
  5. Select Finish to complete your request.
  6. Print the confirmation page for your records.

UPS Deliveries and the UPS InfoNotice
Learn tips for receiving your shipment on the first delivery attempt. If you've already missed the first delivery attempt and your driver left you a UPS InfoNotice, see what your options are to ensure delivery on the second attempt.

View Examples

Other UPS Sites:
United Problem Solvers