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Additional Charges

UPS carbon neutral

UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

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UPS Broker of Choice

With UPS Broker of Choice, importers select their own customs broker for customs clearance of their UPS international shipments. This service is available for shipments using UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Express Saver, UPS Worldwide Expedited and UPS Worldwide Express Freight Services. This contractual, fee-based service ensures that the established relationship with a customs broker remains in place while the importer works with UPS to save time and increase efficiencies in shipping and customs processing. Using UPS Broker of Choice enables importers to reduce fees and errors incurred while using multiple customs clearance processes. Importers have two options:

  1. UPS Broker of Choice OnSite: used for shipments that remain in UPS possession while the importer's customs broker completes customs clearance procedures prior to UPS completing delivery of the shipment.
  2. UPS Broker of Choice OffSite: used for shipments moved "in-bond" directly to a customs controlled (bonded) warehouse (at the importer's direction) where the importer's customs broker completes the customs clearance procedures. The UPS transport is complete upon delivery of the shipment to the warehouse.
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Bill Receiver / Freight Collect Reversal Fee

An account number is invalid if it is not the correct account number for the bill-to party or if it is the account number for  a consignee or third party who fails to pay the shipping charges:

A fee charge per shipment will be assessed for international shipments with a missing or invalid account number.

Please refer to the above Additional Charges table for more information.

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Additional Tariff Lines

Routine customs clearance is included at no additional cost for entries up to 5 tariff lines. A fee will apply for every additional line thereafter and subject to a maximum charge.

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal, wood, hard plastic, soft plastic (e.g. plastic bag) or expanded polystyrene foam (e.g. styrofoam)
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 48 inches (122 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

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Address Correction

An additional charge may be billed to the shipper for unsuccessful delivery because of an incorrect address.

Please refer to the above Additional Charges table for more information.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a pickup delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is picked up or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or pickup from an area beyond UPS extended areas, which are less accessible for pickups and deliveries (domestic and international services).

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Duty & Tax Forwarding Surcharge

When the "Duty & Tax Forwarding Surcharge" billing option is selected, a surcharge will be billed to the shipper. It also applies to a third party.

Please refer to the above Additional Charges table for more information.

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Disbursement Fee

In order to expedite customs clearance, UPS may advance duty and taxes on behalf of the payer, as dictated by the billing option selected. A Disbursement Fee based on the amount advanced will be assessed and billed to the payer. This fee is shown in the Additional Charges table.

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Delivery Reattempt

Additional delivery attempts may have additional charges.

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Over Maximum Limits Fee

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (274 cm) in length or a total of 157 inches (400 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system.

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Pre-Release Notification Surcharge

A shipper or consignee may request that UPS notify the consignee prior to submission of an import shipment to customs so that the importer may validate the classification, valuation, or other import information. An additional fee per shipment will be billed to the importer or to the shipper when the shipper is selected as the payer of the duties and taxes for the shipment.

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Residential Surcharge

UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge per shipment applies.

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Special Handling for Undeliverable Packages

Packages rejected by the consignee, or that cannot be delivered due to causes beyond the control of UPS, will be held by UPS. The shipper will then be contacted for further instructions. The UPS service guarantee does not apply to Undeliverable Packages that are returned to the sender. An undeliverable returns surcharge will be applied in addition to other applicable charges. See table above for Special Handling of Undeliverable Packages rate.

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UPS Worldwide Express Plus

A surcharge will be imposed for urgent shipments sent via UPS Worldwide Express Plus. Please refer to the above Additional Charges table for more information.

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UPS FTZ Facilitator

With UPS FTZ Facilitator, importers and exporters have the ability to use UPS to transport international shipments "in-bond" to and from a global Free/Foreign Trade Zone (FTZ). This service is available for shipments using UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Express Freight Services, UPS Worldwide Express Saver, and UPS Worldwide Expedited.

This contractual, fee-based service allows the shipment of goods to move to or from an FTZ without using other transportation providers. Using UPS as a single source enables importers and exporters to increase visibility and tracking and minimise the chance for errors and costs associated with utilising multiple transportation providers.

Importers will choose UPS FTZ Facilitator to direct shipments to be delivered, in-bond, to a designated FTZ rather than being cleared through customs. Exporters will choose UPS FTZ Facilitator to ship goods in-bond from an FTZ to an international destination.

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Oversize Pallet Handling Surcharge

An additional handling fee that would be charged on pallets that exceed the specific dimensions.

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Export Declaration Surcharge

An export declaration surcharge applies to each shipment under any one of the following circumstances regardless of the invoice value of the shipment:

  • The shipment contains strategic, controlled or regulated goods as defined under the applicable local laws.
  • The shipper and/or consignee requests for a shipment to be formally declared when formal declaration is not required under the applicable local laws.
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Customs Clearance Agent Liaison Fee

If the consignee does not have an Importer/Exporter Customs Registration Code to informally declare shipments for entry, and voluntarily chooses to engage a customs-approved registered agent selected by UPS to process the declaration, a liaison fee of RMB 20 per shipment will apply in addition to any service fees payable to the agent for the declaration.

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Warehouse Storage

A warehouse storage charge will apply if a shipment is not cleared through customs within 3 working days. The charges will be calculated from the 4th working day and will apply unless the delay is due to the fault of UPS. No charges apply on Saturdays, Sundays, and public holidays.

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Alternate Broker

Consignees who do not require the full suite of UPS Broker of Choice® services may still, on an ad hoc basis, select their own customs broker for customs clearance of their UPS international shipments. UPS will transfer any customs clearance information and documents it has received from the shipper to the consignee or its appointed third-party broker. A charge per shipment applies.

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Surcharge for Non Compliance

UPS will, at its sole discretion, and whether or not the UPS International Dangerous Goods program applies, charge a surcharge for any costs, expenses, damages or losses, including but not limited to the expense of returning the shipment to Shipper and any additional administrative cost incurred by UPS in connection with any incidence of non-compliance.  This surcharge is without prejudice to any other relief or remedy UPS is entitled to.

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Special Clearance Fee

At shipper’s or consignee’s request, UPS may assist to file a declaration on their behalf for processing trade declaration on the Jinguan II system for selected cities. A special clearance fee applies to each declaration using the Jinguan II system. For more information, contact your Customer Service Representative.

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Prohibited Item Fee

Shipments that are tendered to UPS in contravention of or not in compliance with applicable laws and regulations or UPS’s terms and conditions of service or contractual service (including, but not limited to, prohibited shipments or shipments that UPS does not accept or regularly provide service for without an exception) are subject to a fee.

This fee is without prejudice and in addition to the shipper’s responsibility for all other sums that UPS may incur and claims against UPS resulting from the contravention or non-compliance.

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Post Entry Clearance Fee

UPS may be required to add or modify data declared to customs authorities or other government agencies for clearance purposes based on evidence gathered from or confirmed by the importer or exporter and only upon request by customs authorities, other government agencies or at the request of the shipper or consignee. A per shipment fee will apply.

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International Dangerous Goods

Dangerous goods are articles or substances which are capable of posing a significant risk to health, safety or property if not handled and shipped in a proper manner. There are various rules, regulations and responsibilities governing the transportation of dangerous goods across international borders.

UPS offers a contractual service which ensures dangerous goods shipments are handled and shipped in accordance with international and domestic regulations via our global network.

The service is offered at a surcharge per package. For a detailed listing of UPS acceptable classes and commodities of dangerous goods, please contact our Customer Service Representative.

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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

Where to Get More Information