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Delivering Happiness to PCH International

Technology and fast customs clearance meet PCH's need for speed

CEO Liam Casey and PCH International (PCH) have a passion for electronics. With facilities around the world, they create, develop, and deliver millions of parts for some of the most successful consumer electronics companies in the world, from technology giants in Silicon Valley to entrepreneurial startups.

But time-consuming shipping processes and endless customs paperwork were holding back their global growth and costing them time and money. From manual processes to dispersed shipping methods, PCH was ready for a logistics overhaul, especially as global business boomed.

UPS found solutions that give PCH more time to focus on serving their customers and expanding their business. And that makes PCH and their customers very happy.

Key UPS solutions making PCH and their customers happy:

  • Customs clearance for international business: PCH can now consolidate numerous international orders into one shipment for border crossing, saving on cost through customs clearance. Once the combined shipment arrives in-country, it can be broken down into individual orders for final delivery.

Customs Clearance with UPS World Ease

  • Serve customers better with end-to-end tracking and fast, flexible shipping options: With product launches always on the horizon, time is critical for PCH's global customers. Instant tracking and fast, day-definite shipping options help them meet customer demands and get products to market faster.

Track Shipments from Start to Finish with Quantum View

  • Accomplish more in less time with UPS technology: We integrated PCH's siloed logistics systems, shaving hours off their shipping process. Now they only need one person to manage a process that previously required three people.

Save Time and Accelerate Fulfillment with UPS WorldShip

Delivering Results

"When you are in the business of supplying high tech products to very demanding customers, you have to move fast. We have to quickly turn ideas into physical products for consumers, while optimizing quality, cost and time-to-market for our clients. With UPS as our partner, we are better able to achieve these goals."

--Liam Casey, CEO, PCH

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