Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below.
Temporary service delays are expected for shipments from the following China Mainland origins to selected destinations until further notice. Please see below for more information:
- Up to one additional business day from Northern China Mainland to the U.S. and the Americas
- Up to one additional business day from Eastern China Mainland to the U.S., the Americas and Europe
- Up to two additional business days from Southern China Mainland to the U.S. and the Americas
For the latest information on the status of your shipments, please track your package on ups.com/cn.
Please contact your UPS Account Manager or the UPS Customer Service hotline at 800 820 8388 / 400 820 8388 if you need any assistance.
UPS is closely monitoring the situation in the Middle East and using established contingency plans to manage our operations safely and efficiently.
Our focus is on safety while we work to minimize impacts for our customers.
For the most up-to-date information on the status of shipments, customers can track a package on ups.com. Note that the UPS Service Guarantee does not apply to shipments affected.