Offer your customers the convenience of pre-authorized returns, without sacrificing inventory control or flexibility needed to keep your supply chain moving. UPS Returns Manager™ is a portal on ups.com that lets you create returns policies for the products you ship to your customers. You get all the information you need at the start to anticipate impacts to inventory and route your returns for repair, repackaging, or restocking.
With a UPS Returns Manager-enabled account, domestic and intra-EU shipments are pre-authorized for customer returns. Returns labels are available for these shipments through ups.com tracking or a UPS delivered email. You retain full order lifecycle visibility of outbound and inbound returns movement without IT development costs and integration.
The ability to successfully manage returns is a crucial part of ecommerce success. This innovative platform helps you:
All in all it's a smoother, more hassle-free experience that builds loyalty and confidence in your customers, and many happy returns for your business.
UPS Returns Manager is free and available immediately when activated by a UPS account executive for one or more business accounts. Call yours today or contact us to get started.