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Additional Charges

Additional Charges


Cost (CHF)

Sending Shipments

Currency Conversion Rate 0.75% of the amount converted

Over Maximum Limits* (per package)

CHF 114.70 per package
Large Package Surcharge* (per package) CHF 63.80 per package

Special Handling of Undeliverable Shipments Surcharge
(In Addition to Transportation Cost)

CHF 8.15 per shipment for worldwide services

Address correction

CHF 10.85 per shipment

Receiver or third party refuses to pay

CHF 17.55 per shipment

Missing or Invalid Account Number Fee

CHF 17.50 per shipment

Signature Required

Adult Signature Required

CHF 1.35 per shipment

CHF 4.40 per shipment

UPS carbon neutral (per package/per pallet)

CHF 0.15 per package will be charged for domestic UPS Express Plus and domestic UPS Express shipments

CHF 0.30 per package will be charged for domestic UPS Express Saver shipments and Worldwide UPS Standard shipments destined outside of Switzerland

CHF 0.80 per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver and UPS Expedited shipments destined outside of Switzerland

CHF 17.60 per pallet will be charged for UPS Worldwide Express Freight shipments

Sending and Receiving Shipments

Extended area collection and delivery service

Remote Area Collection and Delivery Service

CHF 0.74/37.15 (per kg/minimum, whichever is greater)

CHF 0.74/37.15 (per kg/minimum, whichever is greater)

Additional handling service (per package)*

CHF 6.40 per package

All other core services
Residential Delivery Service

CHF 3.50 per shipment

Late Payment Fee (fee of % of the invoiced amount/maximum)

8%/CHF 43.00
Paper Invoice Fee CHF 5.00
Freight Residential Delivery
Freight Saturday Delivery
Oversize Pallet Charge (per pallet)
CHF 101.40 per shipment
CHF 211.10 per shipment 
CHF 102.50 per pallet

Brokerage Services - Import

Entry Fee CHF 21.00 per shipment
Duty and Tax forwarding charge CHF 26.40 per shipment

Formal entries exceeding 5 tariff lines
(per additional tariff line)

CHF 15.00 per additional tariff line

Bonded Transfer UPS Guarantee

CHF 77.00 per shipment

Warehouse Storage (per package, per day, from the 4th working day)

CHF 14.00 per package, per day

Non Credit Account Handling Fee (% of the advanced amount/minimum, whichever is greater)

2.5%/CHF 21.50

Post Entry Clearance Services

CHF 150.00 per shipment

Disbursements (% of the advanced amount/minimum, whichever is greater)

2.5%/CHF 21.50

Non Routine Formal Entry CHF 71.00 per shipment

Other Government Agency (OGA) Entry (only for declaration to an agency)

Other Government Agency (OGA) Entry (declaration and control of the goods)

CHF 26.00 per shipment  

CHF 76.00 per shipment

Always Contact On Customer Request CHF 15.00 per shipment
Inspection Fee CHF 15.00 per shipment
Additional General Services CHF 71.00 per shipment
Precious Metal Inspection CHF 50.00 per shipment
Veterinary Inspection CHF 50.00 per shipment
Report Fee CHF 55.00 per hour
Admin Fee CHF 28.00 per task
Costs of sending proof of customs clearance CHF 5.70 per shipment
Brokerage Services - Export
Additional Tariff Lines/Complex Entries CHF 5.00 /additional tariff line > 5
Customs Inspection CHF 15.00 per shipment
Warehouse Storage CHF 14.00 /per Pkg/day (after 5 work days)
National transits CHF 15.00 per shipment
Confirmation or correction of Preferential Documents CHF 45.00 per shipment
Non-Routine Formal Entry (temporary export) CHF 71.00 per shipment
Other Government Agency (OGA) Entry CITES CHF 15.00 per shipment
Report Fee CHF 55.00 per hour
Admin Fee CHF 28.00 per task
Costs of sending proof of customs clearance CHF 5.70 per shipment
Participation of other authorities (OGA) SECO, SWISSMEDIC CHF 15.00 per shipment
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UPS Peak Surcharges

During times of extreme volume surges, temporary Peak Surcharges may be implemented to ensure our network continues to operate effectively. 

For the 2019 holiday shipping season, UPS will implement temporary Peak Surcharges to parcels that meet the specifications for Large Packages and Over Maximum Limits as well as Additional Handling charges.

Effective from November 4th, 2019, until January 10th, 2020, the Peak Surcharges will be a flat fee per parcel in addition to existing rates, surcharges and/or fees.

Click here for full details on the 2019 Peak Surcharges.

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Missing or Invalid Account Number Fee

An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Over Maximum Limits

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (274 cm) in length or a total of 157 inches (400 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 157 inches (400 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Address Correction

If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.


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Brokerage Services

UPS Brokerage services are provided at no extra cost for routine customs clearance. Our aim is always to provide the one-step, seamless process and quick customs clearance that is crucial to on-time delivery. Clearance preparation begins while your shipment is still in transit because of the advance notice feature on the UPS network. Government regulations require specific documentation for international shipments, and UPS provides expert services for the preparation of complete and accurate export documentation. We offer optional customs services to help you prevent unpredicted delays to your shipment. Some of these services are subject to additional charges. Please see these charges in the Additional Charges table.

Additional charges that may apply for customs clearance procedures include, but are not limited to, the following:

  • Clearance procedures involving a government agency other than customs
  • Transit procedure
  • Storage
  • Customs inspection
  • Border inspection post charges
  • Shipments cleared by a third party

For full details, contact your UPS representative. All supplements and additional charges are exclusive of tax.

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Entry Fee

UPS will charge a fee for every Import shipment requiring a customs formal entry.

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Report Fee

UPS will charge a report fee for every report or data set sent to the customer upon customer's request.

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Costs for sending proof of customs clearance

UPS will charge a fee for every customs clearance certificate which will be delivered upon customer request.

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Admin Fee

UPS will charge an admin fee for every extraordinary brokerage task performed upon customer's request.

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Always Contact On Customer Request

Upon importer's request, UPS will contact the customer before proceeding to the customs clearance of each shipment. UPS will email him the invoice from the sender in order to obtain the instructions / information (specific clearance, PCD account, customs tariff number, value, repair costs, reference to be mentioned in the customs clearance, etc.).

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UPS carbon neutral

UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

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Currency Conversion

Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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UPS customs brokers are experienced with complex commercial shipments. Electronic transmissions of shipment data helps speed customs clearance. UPS may prepay duties, taxes and other government charges on behalf of the payer. Disbursement charges are noted in the Additional Charges Table.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Duty and Tax Forwarding Charge

This charge is for shipments outside the EU, when the payer of duties and taxes is not located in the destination country. It is billed to the party who pays the transportation charges.

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Late Payment Fee

UPS will send you an invoice for the services provided. In the event that payment of an invoice is overdue, UPS may charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any interest charges and legal rights and remedies available to UPS.

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Oversize Pallet Charge

Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if a particular origin or destination has an oversize pallet limit, please visit

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Adult Signature Required

Use "Adult Signature Required" to prevent minors from accepting deliveries of goods for legal or other reasons. This may apply to alcoholic beverages and tobacco products, but also to goods that you prefer an adult to receive.

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Signature Required

Normally, UPS requires the signature of the receiver for all deliveries. As an exception, deliveries in certain countries are allowed on "Driver release" (delivery in a location in the receiver's premises without the need for a signature) or on "Letter box release". Letter box release is a secured release by a service provider which will allow residential packages to be left in a safe letter box without a signature.

Use Signature Required to prevent the use of "Driver Release" or "Letter Box Release" in applicable countries.

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All our additional charges and optional service charges are exclusive of taxes. Where applicable, value added tax (V.A.T.) will be chargeable at the standard rate.

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Receiver or Third Party Refuses to Pay

If the receiver or a third party is selected to pay the transportation charges and the bill-to party refuses to pay.

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Special Handling of Undeliverable Shipments

When UPS has taken measures to try to deliver any Worldwide shipments, but has been unsuccessful, we will process the shipment acting on your instructions. The transportation cost and a surcharge will be charged to the shipper for the processing of each such undeliverable shipment. Please see the Additional Charges table for pricing information.

For all shipments within your country, we will automatically return your shipment by UPS Express Saver service (where available).  Transportation and fuel charges will apply for the return.

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Paper Invoice Fee

UPS will send you all invoices via your preferred method. From August 6th 2018, if you have a UPS account number and do not choose to receive your invoice electronically, you will be charged a fee for each paper invoice sent. 

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 100 cm or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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Where to Get More Information