Remove hurdles for your customers by giving them a convenient way to make returns without having to create their own labels.
We’ve eliminated the need for customers to find and print labels for UPS, resulting in an easy and convenient returns process for you and your customers.
UPS Access Point Label-less Returns allows customers to drop off their unlabelled, sealed return packages at a UPS Access Point™ location and provide the name of the shipper to which the package should be returned. The assistant creates the return label, and our drivers collect and deliver the package to its destination.
There is no technology integration required, making set-up effortless.
Set up a UPS Access Point Label-less Returns contract and promote it to your customers with simple instructions.
Have your customer bring the return package to a UPS Access Point location and indicate the name of the shipper to which the package should be returned.
Trust our capable assistants to find your business in the system, print and affix a return label to the package, collect a payment if one is required, and provide the customer with a tracking receipt.
Improve customer satisfaction and brand loyalty with a simple returns process.
Calculate and compare UPS shipment costs and transit time—all online.
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools and features