Global Shipping & Logistics Services
News & Information
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UPS Service Guarantee Suspended
Effective 26 March 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.
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How we’re responding to Coronavirus
In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
Read more about how we're responding to Coronavirus -
UPS 2019 Rate Changes
The 2019 UPS Service and Tariff Guide is now available online.
View the 2019 Service and Tariff Guide -
UPS Announces Amends to Additional Charges
From 9 September 2018 UPS will apply a fuel surcharge at the current rate to the Additional Handling Charge and the Over-Maximum Limits Charge.
Read More About Fuel Surcharges -
UPS Section II Battery Requirements Changing
Effective 1 January 2017, UPS will require Section II batteries to be fully regulated.
Read More About These Regulations 
New Fraudulent Email Circulating
Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with UPS. There have been a number of fraudulent emails reported, and new spoofs continue to be introduced.
Read More About Fraudulent Emails