UPS accepts dangerous goods on a contract basis only, servicing Canada and specific locations outside of Canada. Within Canada, UPS accepts non-bulk quantities of dangerous goods for transport by motorway and rail when prepared in accordance with the Canada Transport of Dangerous Goods Regulations (TDGR). UPS also accepts air shipments in accordance with regulations issued by International Civil Aviation Association (ICAO) and published as the Dangerous Goods Regulations (DGR) by the International Air Transport Association (IATA). For the purposes of regulatory compliance, Canada service levels include all UPS domestic and Worldwide Express and Expedited Services and UPS 3 Day Select® service to the US. This UPS Guide for Shipping Ground and Air Dangerous Goods/Hazardous Materials should always be used in conjunction with the most current version of the TDGR, and the most current version of the IATA DGR. Shippers must also comply with the UPS Canada Terms & Conditions.
The shipper may ship dangerous goods identified in the UPS Dangerous Goods Chemical Tables in compliance with all applicable TDGR and/or IATA regulations, as well as the specific UPS Limitations identified within this Guide for Shipping Ground and Air Dangerous Goods/Hazardous Materials.
In some cases, UPS requirements are more restrictive than those of the TDGR and IATA. UPS’s ‘conditions incident to transportation’ may differ from those of other carriers’ systems due to the distinct UPS methods for sorting, handling and moving packages. Accordingly, UPS expects all shipments to be capable of passing the International Safe Transit Association (ISTA) Procedure 3A.
UPS Dangerous Goods Contract service is available for customers with a Scheduled pickup account. Scheduled pickup includes various UPS pickup services. The shipper must complete all requirements for a dangerous goods shipment before pickup. For more information, shippers should contact their local UPS Business Development Department.
A dangerous goods service handling charge is applied to all dangerous goods/hazardous materials packages that require a shipping paper or Shipper’s Declaration for Dangerous Goods. UPS does not accept dangerous goods/hazardous materials shipments at UPS Customer Centres, The UPS Store, UPS Drop Boxes, Authorized Shipping Outlets, commercial counters or using the shipping application on the UPS.com website.
Time-in-transit guarantees do not apply to hazardous material packages.
Note: Cylinders must be overpacked in a container of suitable strength to retain its shape and protect operating mechanisms. Round tubes or overpacks are not accepted.
If you have any questions about shipping dangerous goods with UPS, please contact the UPS Dangerous Goods support centre at email@example.com or call 1-800-509-0953.