UPS Premium Care

Enjoy peace of mind knowing that your regulated and sensitive shipments are compliant and secure


UPS Premium Care provides personal handling and chain of signature services with the following features:

  • Individual monitoring of every package with state-of-the-art systems
  • Specialized care by trained compliance personnel maintaining strict conformance to Health Canada regulations
  • First-class service for your other high-value, critical, or fragile shipments
  • Each package personally handed from one Premium Care Representative to the next and is never processed through any automated system



  • Chain of signature compliance
  • Personal attention to your shipment
  • Detailed tracking records provided on request for up to seven years
  • Use the service when you need to - no special contract or setup required
  • Available through all UPS shipping systems
  • Enhanced automation to integrate with your compliance and inventory management systems