UPS On-Call Pickup®

Enjoy the convenience of scheduling a pickup for your package at any time, using any UPS service.


You can have your shipment picked up from your home or office by scheduling your pickup online at or by calling 1-800-PICK-UPS® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you will not be charged pickup fees per package.

Schedule a Pickup

Terms of Service

The following terms of service apply to UPS On-Call Pickup:

  • Available for all UPS services, to and from all UPS destinations.
  • Available Monday through Friday, excluding UPS holidays.
  • An additional fee will be assessed for some UPS On-Call Pickups. See the current UPS Rate and Service Guide for applicable charges by pickup request type.
  • All shipments are subject to UPS Terms and Conditions of Service.