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UPS My Choice Membership™

Description

Proactive receiver alerts via text, phone, email or mobile application the day before a delivery and/or the morning of delivery and/or the confirmation of delivery to a home.

  • Provides receivers with an online Delivery Planner to help manage and track home deliveries.
  • Recipients may give authorization online for UPS to deliver packages without a signature.
  • Leave a package with a neighbour (someone within sight of the original delivery address).
  • Hold for Will Call at a UPS Customer Centre.
  • UPS will provide delivery information including an approximate delivery window. Service change options available to receivers:
  • Redeliver to My Address: If UPS delivered a package to a UPS Access Point™ location because the receiver was not home, they can request that eligible packages be delivered back to the original address.
  • Deliver to a UPS Access Point location*: Request that eligible packages be redirected to a UPS Access Point location for pickup. Hold for Will Call at a UPS Customer Centre: Request that packages be held at a UPS Customer Centre for pickup.
  • Set your vacation schedule and have all packages delivered to a UPS Access Point.
  • Free

Service upgrades:

  • Deliver to Another Address*: Request that eligible packages be rerouted to another address.(domestic shipments only).
  • Reschedule Delivery: Have packages delivered on a different day.
  • Set your vacation schedule and have all packages delivered on one of the three business days after the vacation ends.