Signature Services

Verify that your shipment was delivered with your choice of signature or adult signature options


UPS will provide you with evidence of delivery in your choice of these options:

  • Signature Required: UPS will obtain the recipient's signature or other electronic acknowledgement of receipt from the recipient when this option is selected. You may view the recipient's signature or electronic acknowledgement of receipt online.
  • Adult Signature Required: UPS will obtain the adult recipient's signature. Adult recipients must be at least 19 years of age for domestic shipments within Canada and 21 years of age for international shipments. You may view the adult recipient's signature online.

*Effective January 1, 2022, UPS will no longer offer Delivery Confirmation service which provides shippers with mailed paper statements displaying package proof of delivery details. As part of the discontinuation of this service, the Delivery Confirmation paper statements will no longer be provided if Delivery Confirmation, Signature Required or Adult Signature Required services are selected in any shipping platform. Except for the elimination of mailed statements confirming delivery, the Signature Required and Adult Signature Required services will not be impacted by this change.

Note: You can view signatures online with UPS Signature TrackingTM. You'll need a UPS account saved to your profile to access this feature.

Learn More About UPS Signature Tracking

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