Delivery Change Request
Description
After the first delivery attempt has occurred, consignees may request a Delivery Change Request for a package or pallet to reattempt delivery, return to the sender, hold for pickup, hold for future delivery, deliver a package (but not a pallet) to another address**, deliver eligible packages to a UPS Access Point™ location, or redeliver a package that was taken to a UPS Access Point location because the consignee was not home to the original address.
- Consignees submit requests by using the Tracking application on ups.com or by calling 1-800-PICK-UPS.
- A UPS InfoNotice® number is required for a Delivery Change Request.
Note: Delivery to another address is not valid with UPS Worldwide Express FreightSM.
We heard you like savings.
Save 40% on shipping and get support from a Small Business Ambassador.
Be calculating.
Easily estimate your shipment’s transit time and cost with our online calculator.
Find peace of mind with the details.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.