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UPS My Choice®
Embracing change can be easy.
No need to take time off work, change plans or stay at home for a package any more. UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts. Set holiday holds, change a delivery address or hold at a UPS location. Whether online or by mobile, UPS My Choice makes it easy to put your plans ahead of the package.
Who This Is For
Individuals and home-based businesses with occasional package delivery needs.
Making package delivery more convenient.
When you sign up for UPS My Choice®, we alert you to incoming shipments and give you the flexibility to reschedule, redirect or have your packages delivered to a UPS Access Point™ location when you are unavailable to receive your packages.
With your UPS My Choice Membership, you can set your preferences – like SMS text, voice or email alerts – and determine your priorities when it comes to managing your UPS home deliveries.
To help make sure your packages are delivered on your schedule, UPS My Choice members have several options from which to choose:
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Delivery Alerts
UPS My Choice® Delivery Alerts inform you about your inbound UPS deliveries so you can plan your day.
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Delivery Planner
Get a day, week or month's view of all eligible inbound UPS packages, and reschedule or redirect your packages as needed.
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Estimated Delivery Time
Know when your package is on the way, so you can plan deliveries in advance.
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Hold for Will Call
Have your packages held for collection at a UPS Customer Centre.
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Deliver to a UPS Access Point™ Location
Have your packages delivered to a UPS Access Point location and collect them at a time that best suits your daily routine.
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Reschedule Delivery
Have your packages delivered on a different day.
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Deliver to Another Address
Have your packages delivered to another address.
Note: Changing the delivery address of your package could delay your scheduled delivery date. Additional transportation charges may apply.
Related Services
- UPS Mobile™
Access My Choice or the UPS Mobile site from your smartphone or tablet.
- UPS Access Point™
Easily send and receive packages through our local network of office supply stores and local businesses rather than at home.
Related Information
Online shopping is convenient. The UPS Access Point network helps make delivery easy, too.
Pick up your packages from secure and convenient local businesses that work with your schedule.
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Ship big. Spend small.
Enjoy low rates when you ship online or at
The UPS Store.
Lower rates and more convenience
Ship from and to a UPS Access Point® location from only $7.56.
Need immediate answers to your questions?
Access the same up-to-date information as our customer care representatives—on your schedule.
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