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Help and Advice

UPS Ambassadors are ready to help.

We understand how small business works. And we’re here to help you be successful.

Ambassadors standing by.

Not sure what you don’t know? Our ambassadors give you help and guidance to make shipping more efficient and more affordable. Let us walk you through step-by-step. 

Contact an Ambassador at 1-844-877-7249 or 844-UPS-SBIZ

New to shipping? Luckily we’ve been doing it a while.

We have more than 40 years of experience in Canada, which means your package is safe with us. From customer service reps to drivers, we’re ready to put our experience to work for you. Whatever the question, we’ve probably been there and shipped that. And we’re happy to help. 

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Pack it to go

We've packed everything from medical vials to windscreens. No matter how fragile or oddly-shaped your product is, we make sure it's safe and secure for shipping. Get customized packing instructions online.

Learn More About Packing

Over the border. Over the worry.

Shipping online at makes it easy to get from here all the way there. In fact, expanding into the US is probably easier and less expensive than you thought, because of an $800 de minimis exemption level on imports.

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Let us be your warehouse

When business starts booming, tap into our warehousing, fulfillment and shipping solutions. We can store your products then ship them with no long term commitments, minimums or stocking and receiving fees.

Learn More About the UPS Fulfillment ProgramOpen the link in a new window

Fuel growth

Preferred Technical Support, UPS Technology Consulting, Advanced Analytics and System Integration

Learn More About UPS GoldShield

2019 UPS pulse of the Online Shopper™

The 2019 reports are in. Read more about Canadian Customer shopping habits

EmpowermentOpen the link in a new window

MotivatorsOpen the link in a new window

TransparencyOpen the link in a new window

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