UPS Returns Exchange offers you peace of mind for your high-value product returns and replacements. With the UPS Returns Exchange contract-only solution, UPS delivers a replacement item with simultaneous collection of a return shipment--the UPS driver will deliver the replacement only after receiving the return item.
UPS Returns Exchange gives your customer a concierge-like experience with hands-on assistance, while giving you more control over the return or replacement process.
Save 40% on shipping and get support from a Small Business Ambassador.
Sign up for email offers, insights and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools and features