Storage and Distribution

With our growing global network of healthcare-compliant distribution facilities, we can help you to plan and stage inventory where needed and fulfil orders quickly and accurately. We combine the reach of more than 950 global Field Stocking Locations with our technology platform for order and inventory visibility and a full range of transportation options to cost-effectively meet your surgical, pharmaceutical and equipment needs.

For companies with temperature-sensitive storage needs, UPS has multiple cGMP (current Good Manufacturing Practice) and PDMA (Prescription Drug Marketing Act) compliant distribution centres. We offer advanced security systems and chain-of-custody protocols for high-value and controlled products. These facilities offer turnkey, scalable alternatives to the substantial capital investment required to develop, build, validate, license and manage an in-sourced healthcare warehouse.

Combined with our network of field stocking locations, we have distribution management technology and established processes that allow you to strategically position your product close to your customers, while speeding transit and lowering overall transportation costs. Tap into our WMS software and vendor-managed inventory model to improve the timing of inbound shipments, streamline stock, adjust replenishment schedules and reduce carrying costs  –  no matter how many suppliers and end points are involved.

When everyone is vested in superior outcomes, obstacles become opportunities. When you partner with UPS, you tap into our over 3,000 global healthcare logistics experts who closely collaborate with your teams to help keep products safe, patients healthy and supply chains working efficiently.
Our healthcare team includes quality assurance and regulatory affairs experts, along with logistics, medical, operations and marketing professionals who are well positioned to deliver on your specific challenge. Whether pharmaceuticals, medical devices, biotechnology, medical and surgical supplies, over-the-counter preparation or animal health, UPS can help you to create your most effective supply chain solution compliantly and profitably.

For times when repair of non-regulated devices is required or maintenance is needed, rely on our service parts logistics. We can provide fast inventory access and expedited repairs to minimize downtime, helping you to satisfy customer service agreements. We can also deliver the critical replacement parts the next day, or in many cases, within a few hours, meeting the needs of both doctors and patients. And our returns handling capabilities help make your reverse logistics more efficient.

• 21 CFR Part 11 Validated Warehouse Management Systems
• Quality assurance systems that adhere to FDA, CFR and pharmacy regulations
• Validated temperature-controlled storage and freezer capabilities
• Controlled substance storage, including DEA-approved vaults and cages
• Dry ice replenishment and refrigeration services
• PDMA (Prescription Drug Marketing Act) and cGMP (current Good Manufacturing Practice) compliant distribution space with temperature- and humidity-controlled environments
• Facilities maintain geographic- and product-specific regulatory compliance, including FDA (Food and Drug Administration), DEA (Drug Enforcement Agency), Health Canada, EMA (European Medicines Agency), HSA (Health Sciences Agency) and VAWD (Verified Accredited Wholesale Distributor), and all applicable government accreditations and licences
• Global ISO 14385 certifications for medical devices at all healthcare distribution centres
• Rigorous UPS training and auditing programmes to exceed our commitment as your healthcare logistics problem solvers