Selling your product online means you don't have a floor full of sales associates available to anticipate customers' every need. Your website and your shipping and tracking options are going to have to do that for you.
Dependable delivery is an integral part of your business. With multiple modes of transportation moving at different speeds, our reliable shipping options let you build a reputation of customer satisfaction. From Express shipments all the way to our ground residential delivery, we've got a service that's right for you.
Just as we offer the choice of delivery speed, your customers have options when it comes to delivery locations.
Give them the opportunity to direct shipments to one of our UPS Access Point™ locations, neighborhood stores like gas stations or pharmacies where they can collect packages at times that fit their schedules.
And when your customers are also UPS My Choice® members, they get free delivery alerts as well as the ability to change delivery times and locations.
Give your customers the ability to check the status of their order delivery with just a few clicks--and let your employees focus their efforts on things like product support or order completion.
Get shipment visibility with UPS Tracking or with one of our Application Programming Interfaces (APIs) in the UPS Developer Kit. UPS Tracking technology lets you access shipment information 24 hours a day, seven days a week. If you have a team of developers who can customise, install, and maintain APIs, you can integrate world-class technology and functionality directly into your business systems with UPS Developer Kit.
Tracking isn't just for outgoing shipments--Quantum View® gives you complete shipment visibility across your supply chain, right from your desktop. Watch all shipping activity, pinpoint and resolve potential issues, and create automatic delivery notifications for your customers.
A flexible returns policy can deliver customer satisfaction and fuel increased sales over time. Streamlining your returns process can help you get the most out of existing inventory and gain better control over your supply chain as a whole.
You run your business online--why not manage your UPS account the same way? Get options for viewing, paying, and managing your UPS bills electronically and minimise wasted paper and time spent auditing bills and paying invoices.
Access the same up-to-date information as our customer care representatives—on your schedule.
E-Commerce Fulfilment Solutions for Retail
Optimizing Your Supply Chain
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