Summary (Last Updated: 04/25/2019; 06:21) Service delays due to Earthquake in Luzon, Philippines
Due to the recent earthquake that struck North Luzon on April 22, 2019, pick-up and delivery services in the Philippines are experiencing temporary delays. As a result, customers should expect delays for shipments to and from the Philippines as UPS continues to process export and import shipments at our facilities.
To arrange for a pickup of export express shipments from the Philippines please use the online Schedule a Pickup service, or email Customer Service.
UPS is committed to making every effort to provide service to all areas where conditions permit safe access. We are working closely with local authorities and monitoring local areas to ensure minimal service disruption.
For the latest information on shipment transit times, please refer to our Calculate Time and Cost tool.
Please continue to monitor ups.com for the latest information.