What Is a UPS Access Point?
A UPS Access Point™ is a participating retail outlet, such as a grocery store or petrol station that serves as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labelled and prepaid UPS Returns® parcels at any UPS Access Point location.
To ensure you receive your package at a time that suits you, select this alternate delivery option.
How It Works
If you elected to have your parcel delivered to a UPS Access Point location at the time of ordering your goods, you will receive a notification alert via email or SMS when the parcel has arrived and is ready for collection. You must present a recognized form of photo ID to collect your parcel.
Easy Returns and Package Drop Off
You can drop off any package with a UPS prepaid label at a designated UPS Access Point™ location. Depending on what time of day you drop off your package, it will be safely stored at the UPS Access Point™ location and collected the same or next working day by UPS.
Note: Any package dropped off at a UPS Access Point™ location must not exceed 20 kg in weight or 80 cm in length and must already include a UPS prepaid shipping label.
If you do not already have a prepaid label, you can:
- Contact the original sender for a return label.
- Create a shipping label online.
- Visit your nearest UPS Customer Centre.
To find a UPS Access Point™ location that suits your needs, select the link below.
Improving the logistics of your deliveries.
Give your customers flexibility and security with the reliable and convenient pickup options at UPS Access Point™ locations.