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What is a UPS InfoNotice?

  • A UPS InfoNoticeSM is left by the UPS driver to indicate that a delivery has been attempted. The InfoNotice number, located above the barcode, enables you to track your shipment, confirm delivery, reschedule the delivery date, arrange to pick up your shipment at a UPS Customer Center, have your shipment delivered to a different address, or return the shipment to the sender. Select the Tracking tab, enter your UPS InfoNotice number in the Tracking Numbers field and follow the instructions.

    If the shipments were C.O.D. or Signature Required, refer to boxes checked by your UPS driver on the UPS InfoNotice. If the UPS driver was able to leave your shipment at an alternate location, your UPS InfoNotice indicates where the shipment was left (for example, your garage or back porch). If a shipment pickup was attempted and you were not available, your UPS InfoNotice indicates the next pickup date and time.