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Inbound Alerts in Quantum View Manage

Inbound Alerts

Inbound alerts notify you when there is an update about your shipment. The following inbound e-mail alerts are available:

  1. Exception Alert: notifies you each time an exception occurs, as well as only those that change the scheduled delivery date of a shipment. Exceptions include:
    • Damages
    • Holds
    • Incorrect/Incomplete Data
    • Pickup/Appointment/Delivery Attempted
    • Prohibited/Restricted
    • Returns
    • Service Disruptions
    • Weather Delay/Emergency
  2. Shipment Registered Alert: notifies you when your U.S. imports shipments have been registered with the government clearing agencies.
  3. Shipment Released Alert: notifies you when your U.S. imports shipments have been released for delivery by the government clearing agencies.
  4. Clearance Exception Alert: notifies you each time an exception changes the scheduled delivery date of a shipment clearing customs.
  5. Clearance Exception Resolution Alert: notifies you once a clearance exception has been resolved.
  6. UPS Freight Forwarding Alert: notifies you each time a selected freight event occurs for air and ocean freight shipments.