If the sender selected our Collect on Delivery (CoD.) service, you must pay at the time of delivery. Please know that you cannot pay for CoD shipments in advance and may not inspect a shipment without paying.
Senders choose the accepted payment methods, which can include money orders or cheques (whether company, personal, banker's or official bank cheques). Cheques should be made out to the sender. Cash, online payments, credit cards and debit cards are not accepted as valid forms of payment for CoD shipments.
You can find the available payment methods for your CoD shipment when you log in to ups.com and track your package.
The sender may also send you an email with this information, as well as the amount due and delivery date. UPS My Choice(R) members will get that alert if they've chosen to receive Ship or Day Before Delivery notifications.
If you're not available to provide payment on the delivery date, use UPS My Choice to redirect the package to another address or to have the package held at a UPS Access PointTM location or UPS customer centre.
Give your customers flexibility and security with the reliable and convenient pickup options at UPS Access Point™ locations.