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How do I start using UPS Premium Care?

  • UPS Premium Care™ is a general service offering. No setup or special contract is required. Select this added service in your UPS shipping system whenever you want to ship an important item that requires extra care.

    Because UPS Premium Care packages are personally handled from beginning to end, you must provide your package directly to a UPS driver and cannot leave these packages in a drop box or at a retail location.  When you're ready to ship, you can request a pickup online or call 1-800-PICK-UPS® (1-800-742-5877) and a UPS driver will come retrieve your UPS Premium Care package.

    When your UPS driver arrives, be sure to provide two signed copies of the UPS Premium Care paperwork that prints with your shipping label. Your driver will sign both copies and return one of the signature logs to you as a receipt. Your UPS Premium Care package will now be on its way to receive first-class service with full chain of signature compliance.