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What does Returned to Shipper mean when checking the status of my shipment?

The designation Returned to Shipper in the Status field of the Tracking Summary or Detail page or in Quantum View® Manage means that the shipment was returned to the original shipper. Possible reasons for return include, but are not limited to:

  • Shipment being refused by the intended receiver.
  • Physical address not able to be found by UPS.
  • Unable to deliver after multiple delivery attempts.