Contact UPS

Contact Information

Write to UPS Canada at:

Contact Information

UPS Canada
1930 Derry Road East
Mississauga , ON L5S 1E2

E-mail UPS

Domestic Services within Canada

English Tel.: 1-800-PICK-UPS (1-800-742-5877)
French Tel.: 1-800-PICK-UPS (1-800-742-5877)

International Services Originating in Canada

Tel.: 1-800-PICK-UPS (1-800-742-5877)

International Ocean and Air Freight (Import and Export Shipments Over 330lb or 150kg)

Visit the UPS Forwarding Hub

UPS Billing Support

For domestic and import billing support, please call: 1-888-592-6188.

Technical Support

For assistance with installing, upgrading, or using UPS technology, please contact UPS at 1-888-877-8324.

UPS Supply Chain Solutions

Visit UPS Supply Chain Solutions

Claims (Report a Package Problem)

Use our online application to report an issue with a lost or damaged package. Once your claim is submitted, you can check the status using the claims dashboard.

Start a Claim

View Claims Dashboard