Contact UPS

Contact Information

Write to UPS Canada at:

Contact Information

UPS Canada
1930 Derry Road East
Mississauga , ON L5S 1E2

E-mail UPS

Domestic Services within Canada

English Tel.: 1-800-PICK-UPS (1-800-742-5877)
French Tel.: 1-800-PICK-UPS (1-800-742-5877)

International Services Originating in Canada

Tel.: 1-800-PICK-UPS (1-800-742-5877)

International Air Freight (Import and export shipments over 330lb or 150kg, Pricing only)

Tel.: 1-855-3050-UPS (1-855-305-0877)

UPS Supply Chain Solutions

Visit UPS Supply Chain Solutions

Claims (Report a Package Problem)

Use our online application to report an issue with a lost or damaged package. Once your claim is submitted, you can check the status using the claims dashboard.

Start a Claim

View Claims Dashboard