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  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review. New Peak Surcharge rates for certain shipments from China and Hong Kong SAR will take effect beginning May 24 and remain until further notice.

    Read more about the Peak Surcharge
  • Customs Documentation Required for Export of Medical Supplies out of China

    Effective April 1, 2020 China Customs require all shippers exporting medical supplies including Coronavirus test kits, medical masks, medical protective suits, ventilators and infrared thermometers provide a Export Medical Supplies Statement and a Medical Device Product Registration Certificate issued by the National Medical Product Administration of China, for export customs clearance.

    For additional information, please visit
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including new Peak Surcharge rates and additional Peak Surcharges that will take effect beginning April 12 and remain until further notice.

    Read more about the Peak SurchargeOpen the link in a new window
  • UPS Service Guarantee Suspended

    Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. 

    Learn more.
  • Temporary Peak Surcharge

    To better manage the increased demand for air cargo capacity and the increased costs to maintain service amid the Coronavirus outbreak, a temporary peak surcharge will be implemented on shipments originating from China Mainland and Hong Kong SAR to Canada from April 5, 2020 until further notice.

    Read More about the Peak Surcharge
  • How we’re responding to Coronavirus

    In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

    Read more about how we're responding to Coronavirus

    Canada employees continued to demonstrate the importance of social responsibility in 2019, contributing time and money to the communities they serve.

    Read more about the contributions Open the link in a new window
  • Rate Changes

    Effective December 29, 2019, our posted Daily Rates are changing.

     We recognize the importance of planning ahead for both you and your customers, so below is a summary of our 2020 rates.

    Rate ChangesOpen the link in a new window
  • UPS Rate Change Information

    Effective December 29, 2019, our rates are changing. Listed below are the Additional and Value Added charges for 2020.

    Read More About the Rate ChangesOpen the link in a new window
  • Be Ready For The Holidays With UPS

    Access important year-end holiday season shipping information and resources while learning more about how UPS is prepared for the 2019 holiday season.

    Read More About UPS Holiday ShippingOpen the link in a new window
  • Mailed Invoice Fee

    UPS Canada is introducing a Mailed Invoice Fee of $2.50. The fee is applicable on mailed small package shipping invoices if an automated electronic invoicing alternative is available. The fee will start to apply on mailed invoices for week ending November 9, 2019. To avoid the fee, you can go to ups.com/billing/ca and enroll in the UPS® Billing Centre.

    Enrol in the Billing Center
  • 2019 UPS Pulse of the Online Shopper™

    Results of the study reveal Canadian online shopping habits from pre-purchase to post-delivery.

    Read more about the study
  • Export with UPS® Worldwide Economy

    An efficient, economical solution to take your e-commerce to new markets around the world.

    Read MoreOpen the link in a new window
  • UPS® Peak Surcharges

    One or more Peak Surcharges will apply to packages shipped during a Peak Period, based on service level and package characteristics.
    However, based on the recent U.S. UPS press release dated August 16 regarding additional domestic residential surcharges not being applied to deliveries, Canada will follow this strategy and provide the same benefit to their domestic customers during the busy 2019 holiday season.

    Read More About Peak Season Surcharges Open the link in a new window
  • Canadian Export Challenge Launches

    Canadian Export Challenge Launches to support more than 15,000 Entrepreneurs to Scale Global Businesses in 2019

    Learn more Open the link in a new window
  • UPS Rate Change Information

    Effective May 6, 2019, our rates are changing. To help our customers plan ahead, details of rate updates are now available.

    Read More About the Rate ChangesOpen the link in a new window
  • Flex® Global View is now available in French

    A visibility tool that provides near real time status of your shipment and supply chain. Enter now and switch to your preferred languages from the top menu.

    Access Flex Global View
  • The UPS Store Ranks In Top Five Of Entrepreneur Franchise 500 For Third Year

    The UPS Store® network, the largest franchise system of retail shipping, postal, print and business service centers in the United States, has been named one of the world’s top franchise brands according to Entrepreneur Magazine’s 2019 Franchise 500 list.

    Read MoreOpen the link in a new window
  • CPTPP Enters Into Force for First 6 Countries

    On 30 December 2018, the Comprehensive & Progressive Agreement for Trans-Pacifi­c Partnership (CPTPP) entered into force for six member countries – Australia, Canada, Japan, Mexico, New Zealand, and Singapore.

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  • CBP Finalizing Rule to Require Filing of Section 321 Truck Shipments via ACE as early as Jan. 1, 2019

    U.S. Customs and Border Protection (CBP) is finalizing a rule to require advance electronic manifest submissions for low-value Section 321 truck shipments from Canada and Mexico via the Automated Commercial Environment (ACE) system, likely by January 1, 2019.

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  • UPS® and Wounded Warriors Canada Deliver a Holiday Wish

    Canadian veteran finds success at UPS, launches campaign to support other veterans around the country. 

    Read More
  • One-Third of Canadians Find Holiday Shopping More Stressful Than Five Years Ago

    Survey shows online shopping and buying fewer gifts among preferred “coping mechanisms.”

    Read MoreOpen the link in a new window
  • Canada Post Work Stoppage

    With the implementation of rotating strikes by the Canadian Union of Postal Workers at Canada Post, our priority will be to serve current customers with the same reliable service they have come to expect. 

    Read MoreOpen the link in a new window
  • UPS Canada Increases Its Alternative Energy Fleet

    The world’s largest package delivery company launches compressed natural gas fueling station and vehicles in Vancouver B.C.

    Read More About the CNG Launch
  • UPS Also Focusing On The First Mile Of Delivery As It Helps Canadian Small Businesses Grow

    Small businesses come in all shapes and sizes, which is one of the reasons UPS® is taking a less-is-more approach to businesses looking for the most competitive shipping service to growing their business.

    Read More
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