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News & Information

  • Demand Surcharges

    Updated Demand Surcharge information is now available for review, including rates for international origin shipments that will take effect beginning October 17, 2021.

    Read more about the Demand Surcharge
  • UPS Webinar: CARM Client Portal 101

    Are you set up for the CARM Client Portal (CCP)? On October 13, 2021, let UPS experts guide you through the registration process and the portal’s critical role. Understand the importance of delegating authority, as well as CBSA’s expectations of importers, including security and surety bond requirements.

    Learn more and register here
  • One of UPS’s Lowest Rate Changes Ever

    On December 26, one of the most competitive rate changes ever delivered by UPS will go into effect. Find out more about how UPS will continue to support your 2022 planning & growth strategies by downloading the new rate guide when available this coming quarter.

    Learn more about the upcoming rate change here
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including Peak Surcharge rates that will take effect beginning October 3, 2021.

    Read more about the Peak Surcharge
  • Peak Surcharge

    Updated Peak Surcharge information is now available for review, including Peak Surcharge rates that will take effect beginning January 17, 2021.

    Read more about the Peak Surcharge
  • Changes to EU VAT Rules

    Effective July 1, 2021, there are significant changes to the European Union’s Value Added Tax (VAT) rules impacting imports into the EU valued up to €150. While these reforms primarily target business-to-consumer (B2C) e-commerce sales, they may also impact business-to-business (B2B) shipments.

    Learn More
  • Are you prepared for CARM?

    Release I of CBSA Assessment and Revenue Management (CARM) will launch May 25, 2021.  CARM is a multi-year project that’s changing how importers will transact with CBSA, and transforming the collection of duties and taxes for goods imported into Canada.

    Learn More
  • UPS Rate Update

    For the third consecutive year our General List Rates, also referred to as UPS Online Rates, are not changing.

    View changes to our 2021 Daily List Rates
  • Rate Change on Accessorials

    Effective December 27, 2020, our Accessorial rates are changing. Listed below are both Additional and Value Added charges for 2021.

    Read More About the Changes
  • UPS Canada Employees Ratify New Five-Year Agreement

    UPS Canada is pleased to announce that our tentative agreement with the Canada Council of Teamsters has been ratified. This five-year agreement covers more than 9,000 employees throughout Canada.

     The provisions of the new five-year contract have an effective date retroactive to August 1, 2020 and will extend through July 31, 2025, providing continuity to both our employees and customers for the next 5 years.

    Learn more
  • 2020 Holiday Season Like No Other

    Access important year-end shipping information and resources while learning more about how UPS is prepared for the 2020 holiday season.

    Read More About UPS Holiday Shipping
  • CUSMA Certification to Replace NAFTA Certificate of Origin on July 1, 2020

    The Canada-US-Mexico (CUSMA) agreement, also known as “USMCA” in the U.S. and “T-MEC” in Mexico, will enter into force July 1, 2020. A NAFTA Certificate of Origin can no longer be used for goods released under CUSMA on or after the implementation date.

    Learn moreOpen the link in a new window
  • UPS Service Guarantee Suspended

    Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. 

    Learn more.
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