UPS Service Guarantee Suspended

Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. 

Temporary Peak Surcharge

To better manage the increased demand for air cargo capacity and the increased costs to maintain service amid the Coronavirus outbreak, a temporary peak surcharge will be implemented on shipments originating from China Mainland and Hong Kong SAR to Canada from April 5, 2020 until further notice.

How we’re responding to Coronavirus

In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

UPS® CONTRIBUTED OVER $1.5M TO CANADIAN COMMUNITIES IN 2019

Canada employees continued to demonstrate the importance of social responsibility in 2019, contributing time and money to the communities they serve.

Rate Changes

Effective December 29, 2019, our posted Daily Rates are changing.

 We recognize the importance of planning ahead for both you and your customers, so below is a summary of our 2020 rates.

UPS Rate Change Information

Effective December 29, 2019, our rates are changing. Listed below are the Additional and Value Added charges for 2020.

Be Ready For The Holidays With UPS

Access important year-end holiday season shipping information and resources while learning more about how UPS is prepared for the 2019 holiday season.

Mailed Invoice Fee

UPS Canada is introducing a Mailed Invoice Fee of $2.50. The fee is applicable on mailed small package shipping invoices if an automated electronic invoicing alternative is available. The fee will start to apply on mailed invoices for week ending November 9, 2019. To avoid the fee, you can go to ups.com/billing/ca and enroll in the UPS® Billing Centre.

2019 UPS Pulse of the Online Shopper™

Results of the study reveal Canadian online shopping habits from pre-purchase to post-delivery.

Export with UPS® Worldwide Economy

An efficient, economical solution to take your e-commerce to new markets around the world.

UPS^® Peak Surcharges

One or more Peak Surcharges will apply to packages shipped during a Peak Period, based on service level and package characteristics.
 
However, based on the recent U.S. UPS press release dated August 16 regarding additional domestic residential surcharges not being applied to deliveries, Canada will follow this strategy and provide the same benefit to their domestic customers during the busy 2019 holiday season.

Canadian Export Challenge Launches

Canadian Export Challenge Launches to support more than 15,000 Entrepreneurs to Scale Global Businesses in 2019

UPS Rate Change Information

Effective May 6, 2019, our rates are changing. To help our customers plan ahead, details of rate updates are now available.

Flex^® Global View is now available in French

A visibility tool that provides near real time status of your shipment and supply chain. Enter now and switch to your preferred languages from the top menu.

The UPS Store Ranks In Top Five Of Entrepreneur Franchise 500 For Third Year

The UPS Store® network, the largest franchise system of retail shipping, postal, print and business service centers in the United States, has been named one of the world’s top franchise brands according to Entrepreneur Magazine’s 2019 Franchise 500 list.

CPTPP Enters Into Force for First 6 Countries

On 30 December 2018, the Comprehensive & Progressive Agreement for Trans-Pacifi­c Partnership (CPTPP) entered into force for six member countries – Australia, Canada, Japan, Mexico, New Zealand, and Singapore.

CBP Finalizing Rule to Require Filing of Section 321 Truck Shipments via ACE as early as Jan. 1, 2019

U.S. Customs and Border Protection (CBP) is finalizing a rule to require advance electronic manifest submissions for low-value Section 321 truck shipments from Canada and Mexico via the Automated Commercial Environment (ACE) system, likely by January 1, 2019.

UPS® and Wounded Warriors Canada Deliver a Holiday Wish

Canadian veteran finds success at UPS, launches campaign to support other veterans around the country. 

Canada Post Work Stoppage

With the implementation of rotating strikes by the Canadian Union of Postal Workers at Canada Post, our priority will be to serve current customers with the same reliable service they have come to expect. 

UPS Canada Increases Its Alternative Energy Fleet

The world’s largest package delivery company launches compressed natural gas fueling station and vehicles in Vancouver B.C.

UPS Also Focusing On The First Mile Of Delivery As It Helps Canadian Small Businesses Grow

Small businesses come in all shapes and sizes, which is one of the reasons UPS® is taking a less-is-more approach to businesses looking for the most competitive shipping service to growing their business.