Global Shipping & Logistics Services

News & Information

  • International Origin Surcharges

    Updated International Origin Surcharge information is now available for review, including rates for international origin shipments that will take effect beginning February 28, 2021.

    Read more about the Peak Surcharge
  • UPS Rate Update

    For the third consecutive year our General List Rates, also referred to as UPS Online Rates, are not changing.

    View changes to our 2021 Daily List Rates
  • Rate Change on Accessorials

    Effective December 27, 2020, our Accessorial rates are changing. Listed below are both Additional and Value Added charges for 2021.

    Read More About the Changes
  • UPS Canada Employees Ratify New Five-Year Agreement

    UPS Canada is pleased to announce that our tentative agreement with the Canada Council of Teamsters has been ratified. This five-year agreement covers more than 9,000 employees throughout Canada.

     The provisions of the new five-year contract have an effective date retroactive to August 1, 2020 and will extend through July 31, 2025, providing continuity to both our employees and customers for the next 5 years.

    Learn more
  • 2020 Holiday Season Like No Other

    Access important year-end shipping information and resources while learning more about how UPS is prepared for the 2020 holiday season.

    Read More About UPS Holiday Shipping
  • CUSMA Certification to Replace NAFTA Certificate of Origin on July 1, 2020

    The Canada-US-Mexico (CUSMA) agreement, also known as “USMCA” in the U.S. and “T-MEC” in Mexico, will enter into force July 1, 2020. A NAFTA Certificate of Origin can no longer be used for goods released under CUSMA on or after the implementation date.

    Learn moreOpen the link in a new window
  • Customs Documentation Required for Export of Medical Supplies out of China

    Effective April 1, 2020 China Customs require all shippers exporting medical supplies including Coronavirus test kits, medical masks, medical protective suits, ventilators and infrared thermometers provide a Export Medical Supplies Statement and a Medical Device Product Registration Certificate issued by the National Medical Product Administration of China, for export customs clearance.

    For additional information, please visit
  • UPS Service Guarantee Suspended

    Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. 

    Learn more.
  • How we’re responding to Coronavirus

    In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

    Read more about how we're responding to Coronavirus
  • Mailed Invoice Fee

    UPS Canada is introducing a Mailed Invoice Fee of $2.50. The fee is applicable on mailed small package shipping invoices if an automated electronic invoicing alternative is available. The fee will start to apply on mailed invoices for week ending November 9, 2019. To avoid the fee, you can go to ups.com/billing/ca and enroll in the UPS® Billing Centre.

    Enrol in the Billing Center
  • Export with UPS® Worldwide Economy

    An efficient, economical solution to take your e-commerce to new markets around the world.

    Read MoreOpen the link in a new window
  • Canadian Export Challenge Launches

    Canadian Export Challenge Launches to support more than 15,000 Entrepreneurs to Scale Global Businesses in 2019

    Learn more Open the link in a new window
  • Flex® Global View is now available in French

    A visibility tool that provides near real time status of your shipment and supply chain. Enter now and switch to your preferred languages from the top menu.

    Access Flex Global View
  • CPTPP Enters Into Force for First 6 Countries

    On 30 December 2018, the Comprehensive & Progressive Agreement for Trans-Pacifi­c Partnership (CPTPP) entered into force for six member countries – Australia, Canada, Japan, Mexico, New Zealand, and Singapore.

    Read More
  • CBP Finalizing Rule to Require Filing of Section 321 Truck Shipments via ACE as early as Jan. 1, 2019

    U.S. Customs and Border Protection (CBP) is finalizing a rule to require advance electronic manifest submissions for low-value Section 321 truck shipments from Canada and Mexico via the Automated Commercial Environment (ACE) system, likely by January 1, 2019.

    Read More
  • UPS® and Wounded Warriors Canada Deliver a Holiday Wish

    Canadian veteran finds success at UPS, launches campaign to support other veterans around the country. 

    Read More
  • Canada Post Work Stoppage

    With the implementation of rotating strikes by the Canadian Union of Postal Workers at Canada Post, our priority will be to serve current customers with the same reliable service they have come to expect. 

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