Give your customers flexibility and security with the reliable and convenient pickup options at UPS Access Point™ locations.
Effective December 27, 2020, our Accessorial rates are changing. Listed below are both Additional and Value Added charges for 2021.Read More About the Changes
The new hub located in Caledon, Ontario has begun operations in anticipation for the annual increase in volume that will start around Cyber Week and continue through January 2021.Learn more
Updated International Origin Surcharge information is now available for review, including rates for international origin shipments that will take effect beginning November 15, 2020.Read more about the Peak Surcharge
UPS Canada is pleased to announce that our tentative agreement with the Canada Council of Teamsters has been ratified. This five-year agreement covers more than 9,000 employees throughout Canada.
The provisions of the new five-year contract have an effective date retroactive to August 1, 2020 and will extend through July 31, 2025, providing continuity to both our employees and customers for the next 5 years.Learn more
Updated Peak Surcharge information is now available for review, including Peak Surcharge rates that will take effect beginning October 4, 2020.Read more about the Peak Surcharge
Access important year-end shipping information and resources while learning more about how UPS is prepared for the 2020 holiday season.Read More About UPS Holiday Shipping
The Canada-US-Mexico (CUSMA) agreement, also known as “USMCA” in the U.S. and “T-MEC” in Mexico, will enter into force July 1, 2020. A NAFTA Certificate of Origin can no longer be used for goods released under CUSMA on or after the implementation date.Learn moreOpen the link in a new window
Effective April 1, 2020 China Customs require all shippers exporting medical supplies including Coronavirus test kits, medical masks, medical protective suits, ventilators and infrared thermometers provide a Export Medical Supplies Statement and a Medical Device Product Registration Certificate issued by the National Medical Product Administration of China, for export customs clearance.For additional information, please visit
Updated Peak Surcharge information is now available for review, including new Peak Surcharge rates and additional Peak Surcharges that will take effect beginning April 12 and remain until further notice.Read more about the Peak SurchargeOpen the link in a new window
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.Learn more.
To better manage the increased demand for air cargo capacity and the increased costs to maintain service amid the Coronavirus outbreak, a temporary peak surcharge will be implemented on shipments originating from China Mainland and Hong Kong SAR to Canada from April 5, 2020 until further notice.Read More about the Peak Surcharge
In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.Read more about how we're responding to Coronavirus
Canada employees continued to demonstrate the importance of social responsibility in 2019, contributing time and money to the communities they serve.Read more about the contributions Open the link in a new window
We recognize the importance of planning ahead for both you and your customers, so below is a summary of our 2020 rates.Rate ChangesOpen the link in a new window
Effective December 29, 2019, our rates are changing. Listed below are the Additional and Value Added charges for 2020.Read More About the Rate ChangesOpen the link in a new window
Access important year-end holiday season shipping information and resources while learning more about how UPS is prepared for the 2019 holiday season.Read More About UPS Holiday ShippingOpen the link in a new window
UPS Canada is introducing a Mailed Invoice Fee of $2.50. The fee is applicable on mailed small package shipping invoices if an automated electronic invoicing alternative is available. The fee will start to apply on mailed invoices for week ending November 9, 2019. To avoid the fee, you can go to ups.com/billing/ca and enroll in the UPS® Billing Centre.Enrol in the Billing Center
Results of the study reveal Canadian online shopping habits from pre-purchase to post-delivery.Read more about the study
An efficient, economical solution to take your e-commerce to new markets around the world.Read MoreOpen the link in a new window
One or more Peak Surcharges will apply to packages shipped during a Peak Period, based on service level and package characteristics.
However, based on the recent U.S. UPS press release dated August 16 regarding additional domestic residential surcharges not being applied to deliveries, Canada will follow this strategy and provide the same benefit to their domestic customers during the busy 2019 holiday season.
Canadian Export Challenge Launches to support more than 15,000 Entrepreneurs to Scale Global Businesses in 2019Learn more Open the link in a new window
Effective May 6, 2019, our rates are changing. To help our customers plan ahead, details of rate updates are now available.Read More About the Rate ChangesOpen the link in a new window
A visibility tool that provides near real time status of your shipment and supply chain. Enter now and switch to your preferred languages from the top menu.Access Flex Global View
The UPS Store® network, the largest franchise system of retail shipping, postal, print and business service centers in the United States, has been named one of the world’s top franchise brands according to Entrepreneur Magazine’s 2019 Franchise 500 list.Read MoreOpen the link in a new window
On 30 December 2018, the Comprehensive & Progressive Agreement for Trans-Pacific Partnership (CPTPP) entered into force for six member countries – Australia, Canada, Japan, Mexico, New Zealand, and Singapore.Read More
U.S. Customs and Border Protection (CBP) is finalizing a rule to require advance electronic manifest submissions for low-value Section 321 truck shipments from Canada and Mexico via the Automated Commercial Environment (ACE) system, likely by January 1, 2019.Read More
Canadian veteran finds success at UPS, launches campaign to support other veterans around the country.Read More
Survey shows online shopping and buying fewer gifts among preferred “coping mechanisms.”Read MoreOpen the link in a new window
With the implementation of rotating strikes by the Canadian Union of Postal Workers at Canada Post, our priority will be to serve current customers with the same reliable service they have come to expect.Read MoreOpen the link in a new window
The world’s largest package delivery company launches compressed natural gas fueling station and vehicles in Vancouver B.C.Read More About the CNG Launch
Small businesses come in all shapes and sizes, which is one of the reasons UPS® is taking a less-is-more approach to businesses looking for the most competitive shipping service to growing their business.Read More