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Global Shipping & Logistics Services

News & Information

  • International Origin Surcharges

    Updated International Origin Surcharge information is now available for review, including rates for international origin shipments that will take effect beginning June13, 2021.

    Read more about the Peak Surcharge
  • Changes to EU VAT Rules

    Effective July 1, 2021, there are significant changes to the European Union’s Value Added Tax (VAT) rules impacting imports into the EU valued up to €150. While these reforms primarily target business-to-consumer (B2C) e-commerce sales, they may also impact business-to-business (B2B) shipments.

    Learn More
  • Are you prepared for CARM?

    Release I of CBSA Assessment and Revenue Management (CARM) will launch May 25, 2021.  CARM is a multi-year project that’s changing how importers will transact with CBSA, and transforming the collection of duties and taxes for goods imported into Canada.

    Learn More
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including Peak Surcharge rates that will take effect beginning January 17, 2021.

    Read more about the Peak Surcharge
  • UPS Rate Update

    For the third consecutive year our General List Rates, also referred to as UPS Online Rates, are not changing.

    View changes to our 2021 Daily List Rates
  • Rate Change on Accessorials

    Effective December 27, 2020, our Accessorial rates are changing. Listed below are both Additional and Value Added charges for 2021.

    Read More About the Changes
  • UPS Canada Employees Ratify New Five-Year Agreement

    UPS Canada is pleased to announce that our tentative agreement with the Canada Council of Teamsters has been ratified. This five-year agreement covers more than 9,000 employees throughout Canada.

     The provisions of the new five-year contract have an effective date retroactive to August 1, 2020 and will extend through July 31, 2025, providing continuity to both our employees and customers for the next 5 years.

    Learn more
  • 2020 Holiday Season Like No Other

    Access important year-end shipping information and resources while learning more about how UPS is prepared for the 2020 holiday season.

    Read More About UPS Holiday Shipping
  • CUSMA Certification to Replace NAFTA Certificate of Origin on July 1, 2020

    The Canada-US-Mexico (CUSMA) agreement, also known as “USMCA” in the U.S. and “T-MEC” in Mexico, will enter into force July 1, 2020. A NAFTA Certificate of Origin can no longer be used for goods released under CUSMA on or after the implementation date.

    Learn moreOpen the link in a new window
  • Customs Documentation Required for Export of Medical Supplies out of China

    Effective April 1, 2020 China Customs require all shippers exporting medical supplies including Coronavirus test kits, medical masks, medical protective suits, ventilators and infrared thermometers provide a Export Medical Supplies Statement and a Medical Device Product Registration Certificate issued by the National Medical Product Administration of China, for export customs clearance.

    For additional information, please visit
  • UPS Service Guarantee Suspended

    Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. 

    Learn more.
  • How we’re responding to Coronavirus

    In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

    Read more about how we're responding to Coronavirus
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