The Bot is provided by UPS Market Driver, Inc. (“UPS”) and available only to entities and persons over the age of legal majority who can form legally binding agreement(s) under applicable law. If You do not qualify, You are not permitted to use the Bot.
The Bot may utilize Microsoft’s Language Understanding Intelligent Service (“LUIS”) to interpret Your communications and formulate a reply. By initiating and carrying on a conversation with the Bot, You consent to having Your conversation with the Bot transmitted through LUIS for this purpose.
The Short Form Privacy Notice for UPS Chat Bot and the UPS Privacy Notice govern the use of information collected from or provided by You through the Bot.
Any and all intellectual property rights ("Intellectual Property") associated with the Bot are the sole property of UPS, its affiliates, or third parties. You may not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute any Intellectual Property associated with the Bot in any way without UPS's or the appropriate third party's prior written permission. Except as expressly provided herein, UPS does not grant to You any express or implied rights to UPS's or any third party's Intellectual Property.
Your use and access of the Shipping Related Systems through the Bot and your use of Shipping Information obtained through the Bot are subject to the following terms:
(a) The "Shipping Related Systems" are comprised of the UPS Systems which are used to provide tracking, time in transit, UPS locations, address validation and other functions and information related to the shipment of packages via UPS. The Shipping Related Systems and Information gained from such systems ("Shipping Information") are to be used by You solely in connection with packages shipped by or to You or on Your behalf and for no other purpose.
(b) The Shipping Related Systems and Shipping Information are the private property of UPS. Without limitation, You are not authorized to make the Shipping Information available on any website or otherwise reproduce, distribute, copy, store, use or sell the Shipping Information for commercial gain without the express written consent of UPS. This is a personal service, thus Your right to use the Shipping Related Systems and Shipping Information is non-assignable. Any access or use that is inconsistent with these Terms is unauthorized and strictly prohibited.
(c) Any use in connection with the Shipping Related Systems of automated inquiry devices, robots, or repetitive data gathering and extraction tools, routines, scripts or other mechanisms with similar functionality is expressly prohibited.
The Bot permits You to link Your UPS My Choice® service account to Your Amazon Alexa, Skype, or Facebook account. In order to link Your accounts, the Bot will prompt You to provide Your UPS profile credentials via a UPS-hosted webpage. If Your credentials are properly authenticated by the UPS-hosted webpage, You will be able to access certain UPS My Choice® information by interacting with the Bot. You acknowledge and agree that Your use of the UPS My Choice® service after authentication remains governed by the UPS My Choice® Service Terms that You previously agreed to when signing up for the UPS My Choice® service.
UPS does not guarantee the availability of the Bot for Your use. UPS may, in its sole discretion, discontinue the Bot at any time and for any length of time. You agree that UPS shall not be liable to You or any third party for unavailability of the Bot.
Furthermore, UPS may terminate or suspend Your access to the Bot at any time and for any or no reason in its sole discretion, even if access continues to be allowed for others. You agree that UPS shall not be liable to You or any third party for any termination or suspension of Your access to the Bot.
UPS offers the Bot as a convenience to You. The Bot is not a substitute for direct communication with UPS, and all of the information available to You through the Bot is also available to You directly through UPS. Because the Bot utilizes artificial intelligence to communicate with You, the Bot may provide information that is an inaccurate response to your requests in its interactions with You. You agree that UPS shall not be liable to You or any third party for the Bot providing inaccurate information to You.
UPS MAKES NO REPRESENTATIONS ABOUT THE RESULTS TO BE OBTAINED FROM USING THE BOT. THE USE OF THE BOT IS AT YOUR OWN RISK.