The UPS Returns® suite of services streamlines and simplifies your returns process and provides you with a cost-effective means to manage returns efficiently and satisfy your customers' need for fast and easy returns. With UPS Returns you, or your customer, can prepare returns.
Once the process is in place, your returns packages can be given to any UPS service provider, or dropped off at any UPS Drop Box or other locations that accept UPS packages for shipment. You can also arrange to have returns packages collected by contacting a UPS Office.
To track the real-time status of a returns shipment already in progress, select the Tracking tab at the top of the page.
Find out which solution fits your needs. The following are available:
UPS Returns allows you several options to generate a return label which you can include in either the original shipment or in a separate correspondence to your customer.
Note: Services available to 98 countries and territories.
Easily estimate your shipment's transit time and cost with our online calculator.
Our online tool lets you ship with confidence without downloading software.