WorldShip® Support - Message Centre

The latest version of WorldShip is now available for download. Read below for the latest product enhancements and service updates. To download the latest version, please visit our Download WorldShip page. Note, download requires logging in to ups.com.

If you are upgrading your operating system or are moving your WorldShip installation to a new computer, we recommend that you install the latest version of WorldShip. If you need help installing WorldShip, see our guides explaining how to back up your data and complete the installation: How to Move WorldShip to a New PC and Installing/Upgrading WorldShip.

• Upgrade to WorldShip 2023 and take advantage of the latest features and benefits which include:

• • Pair UPS World Ease^® shipments with UPS Premier^® service
  • Myanmar is now supported as a commodity origin country

• Expanded origins and destinations for UPS Premier^® packages

• • New supported origins and destinations: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, England (UK), Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Russian Federation, Scotland, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Wales
  • RS1 and RS3 Returns/Import Control will no longer be available for UPS Premier shipments between US and Puerto Rico.
  • For more information about UPS Premier, visit ups.com: https://www.ups.com/us/en/healthcare/solutions/ups-premier.page

• New Denied Party Screening feature for processing your export shipments

• • WorldShip will alert you during shipment processing when the receiver is considered a denied party.

• Addition of Saturday delivery options for UPS Standard service in Europe
  
  
  • Users can create UPS Standard shipments with Saturday Delivery within Germany, France, Italy, Netherlands, Spain, Poland, Belgium, and the United Kingdom.

• More options for shipping International Special Commodities (ISC) – E-Cig and CBD/Hemp

• • When shipping ISC with the proper contract services enabled, the shipper will now see the options for E-Cigarettes and Hemp/CBD in the ISC Types for Int’l Special Commodity option.

To stay up-to-date with the latest rate and service data elements from UPS, it is encouraged to keep your WorldShip application upgraded to the latest version. When using a version of WorldShip other than the current year’s release, it is good to be aware of UPS’ data object distribution policy:

• Older than 1 year behind: Not eligible to receive quarterly rate updates from UPS. However, the latest version of last year’s release is eligible to get December/January rates is an exception.
• Older than 2 years behind: Not eligible to receive quarterly rate and other data updates such as Peak Season Surcharge, Fuel Surcharge, periodic accessorials, and other service-related distributions from UPS.

While these limitations do not prevent you from processing shipment using WorldShip, you may experience an inaccurate shipping rate and the potential for post-manifest adjustments on your invoice if using an outdated version. Upgrading to the latest version ensures you ship with accurate rates every time.

To upgrade WorldShip, visit

Certain Microsoft^® Edge web browser settings will prevent WorldShip links from opening correctly when using Windows 11. If using Windows 11, ensure your Default Browser setting “Let Internet Explorer open sites in Microsoft Edge” is set to “Incompatible sites only” so links from WorldShip continue to work as intended. If you experience issues and notice the default setting is set to “Always”, open Edge and change the setting back to ‘Incompatible”.