UPS is open for business: Service impacts related to Coronavirus… More
Customs regulations and requirements for import or export of medical supplies and equipment… More
Suspension of UPS Service Guarantee … More

UPS Rate Change Information

Update: 2020 Rates and Services

Latest changes to the 2020 UPS^® Rate and Service Guide include:

UPS Worldwide Express^® service expansion to Algeria, Reunion and Namibia,
UPS Worldwide Express Freight^® and UPS Worldwide Express Freight^® Midday service expansion to Nigeria and Oman,
Introduction of service guarantee for UPS Worldwide Expedited^® service within Asia,
Revised weight tiers and rates for shipments above 20kg,
Rates revision for Declared Value Charge, Additional Handling Charge, Large Package Surcharge, Over Maximum Limits Fee, Oversize Pallet Handling and Security Fee,
Implementation of Prohibited Item Fee, and
Updates to the Terms and Conditions of Service, specifically on Commodities and Restrictions on Service and Refusal and Suspension of Service.

More information can be found in the updated UPS Rate and Service Guide, which will be available for download on ups.com/rates/au from December 29, 2019.

The preview of the updated UPS Rate and Service Guide is now available.Open the link in a new window

Revision to Fuel Surcharge Index

Effective August 19, 2019, UPS will increase the Fuel Surcharge Index* by 1% for all fuel prices.

This revision helps to align more closely with costs, enabling UPS to maintain high standards of service for our customers.

For more information please visit the UPS fuel surcharge page.

*Not applicable in the Philippines

2019 UPS Rate and Service Guide Update

Latest changes to 2019 UPS Rates and Service Guide include:

- The minimum age to secure a shipment release for Delivery Confirmation Adult Signature Required service will be revised from 18 to 21 years old. Consignees may be asked to provide a government-issued photo identification for age verification.

- Addition of International Dangerous Goods and Non-Compliance Surcharges.

- Shipping of jewelry, unset precious stones and industrial diamonds will no longer require an International Special Commodities contract.

More information can be found in the updated 2019 UPS Rate and Service guide, which will be available for download on July 8, 2019.

Revisions to Fuel Surcharge Index and Additional Charges

Effective May 6, 2019, the following changes will come into effect:
·         The Fuel Surcharge Index will increase by 1.25% for all fuel prices.
·         The combined length and girth threshold for the Large Package Surcharge will change to 300cm (previously 330cm).
·         The combined length and girth threshold for the Over-Maximum Limits Charge will change to 400cm (previously 419cm).

These revisions aim to reduce disruption to our operations, reflect the additional effort to serve, and enable us to maintain our high standards of service.

More information can be found in the updated UPS Rate and Service Guide which will be available for download from May 6, 2019.

*The impact of these charges on your shipping costs will vary according to your shipping characteristics and the terms of your UPS agreement.