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UPS My Choice®

Embracing change can be easy.

Embracing change can be easy.No need to take time off work, change plans or stay at home for a package any more. UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts. Delivery change options allow you to change a delivery address or hold at a UPS location where available. Whether online or by mobile, UPS My Choice makes it easy to put your plans ahead of the package.

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Who This Is For

Individuals and home-based businesses with occasional package delivery needs.

Making package delivery more convenient.

When you sign up for UPS My Choice®, we alert you to incoming shipments and give you the flexibility to reschedule, redirect or have your packages delivered to another location when you are unavailable to receive your packages.

With your UPS My Choice Membership, you can set your preferences – like SMS text, voice or email alerts – and determine your priorities when it comes to managing your UPS home deliveries.

To help make sure that your packages are delivered on your schedule, UPS My Choice members have several options from which to choose:

  • Delivery Alerts

    UPS My Choice® Delivery Alerts inform you about your inbound UPS deliveries so you can plan your day.

  • Delivery Planner

    Get a day, week or month's view of all eligible inbound UPS packages, and reschedule or redirect your packages as needed.

  • Hold for Will Call

    Have your packages held for collection at a UPS Customer Centre.

  • Reschedule Delivery

    Have your packages delivered on a different day.

  • Deliver to Another Address

    Have your packages delivered to another address.
    Note: Your package can only be delivered to a new address within the same city (excluding city outskirts which is subject to UPS’s review and approval).

Availability of UPS My Choice services varies by location, and certain services may not be available in your area.

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