UPS SMS Tracking Terms and Conditions
After providing the mobile phone number of the device that is personally owned by you, you will be subscribed to receive SMS messages with your requested shipment status details from UPS. You will receive one confirmation SMS message before shipping status text message notifications begin. Message frequency depends upon your activity. Standard message and data rates may apply. SMS messaging is not available in all areas. Not all mobile devices or handsets may be supported. UPS and the mobile carriers are not liable for delayed or undelivered messages.
For help or information on the UPS Notifications text message programme, or to cancel your subscription, locate your local country contact information in the table below, or get support by selecting the Access Support for UPS Notifications Programme link. If you cancel your subscription, we will send you a SMS message to confirm that we have processed your cancellation.
| Support Numbers or Contacts | |
|---|---|
| Country | Number or Contact |
| Australia | 1800 148 934 |
| Hong Kong SAR, China | 8206 2133 |
| Indonesia | 001 803 852 3670 |
| Japan | 00531 85 0020 |
| Macau SAR, China | 10 800 852 0698 |
| Malaysia | 1800 80 4709 |
| Mexico | 01 800 7433 877 |
| New Zealand | 0800 443 785 |
| Philippines | 1800 185 50023 |
| Singapore | 800 852 3362 |
| South Korea | 00798 8521 3669 |
| Taiwan, China | 08001 855 662 |
| Thailand | 001 800 852 3658 |
| Vietnam | 1800588877 |
Access Support for UPS Notifications ProgrammeOpen the link in a new window