Contact UPS Healthcare

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In this business, time is of the essence. That is why we created our new UPS Healthcare™ Customer Care center. Our employees are trained extensively on the business and are solely dedicated to UPS Healthcare customers so you can get answers quickly and get back to doing what matters most – providing for patients.

Give Us a Call

Are you an existing customer with questions regarding shipments or your account?

Call 1800-990632 to speak to a PCA representative or email them at auhealthcaresupport@ups.com with your account number and inquiry details, and a representative will get back to you. Representatives will be available to assist you Monday-Friday 8:00 am to 5:30 pm.

More Contacts

UPS<sup>®</sup> Pickup Point Support

  • upslablogistics@ups.com
    monitored Mon-Fri 9: a.m. – 9 p.m. ET
  • 1.844.4UPS.LAB (1.844.487.7522)
    Mon–Fri 7 a.m.–9 p.m. ET; Sat 7:30 a.m.–6 p.m. ET

UPS Healthcare Lablink

UPS<sup>®</sup> Premier Support

  • UPS Premier package service issues:
    Call 1.866.520.6085 or email premier@ups.com
  • Technical support after UPS Premier Installation:
    Call 1.800.247.9035
  • Order Supplies for UPS Premier:
    1.800.377.4877

File a UPS® Premier Claim

Support When You Need It