UPS is making an operational adjustment for shipments scheduled for delivery in the U.S. on 22 June 2021 through 25 June 2021. On these days, we will extend delivery commitment times for UPS Next Day Air® Early, UPS Next Day Air®, UPS Worldwide Express Plus®, and UPS Worldwide Express® packages delivered in the U.S. by 90 minutes.Find out the latest information status about your shipment
An updated version of the UPS Rates and Service Guide will be available on 11 July 2021. Please refer to the following link to download a copy of the latest UPS Rates and Services Guide at time of use for more information.Download the latest UPS Rates and Services Guide
Updated Peak Surcharge information is now available for review, including revised Peak Surcharge rates that will take effect beginning 13 June 2021 and remain until further notice.Read more about the Peak SurchargeOpen the link in a new window
Pursuant to Section Four of the Customs Administration Order by the Philippines Bureau of Customs, an Export Declaration (ED) is required for all non-document shipments being exported from the Philippines regardless of value. As such, effective immediately, UPS will require 3 copies of the following documents for export shipments from shippers located in both the Philippine Economic Zone Authority (PEZA) and non-PEZA locations: Invoice, packaging list, and ED. This requirement will also apply to packages that are being returned to their origin with prepaid Return Service Labels. Shippers can process and submit ED for relevant shipments online via Customs E2M or physically via Manual Export Declaration. Kindly ensure that these documents are ready at time of shipment pick up. Alternatively, shippers can also notify our UPS Customer Service when making a pick up request to engage UPS to process the ED on their behalf for a fee. Should UPS be engaged, our service provider will provide a manual form to be filled up during shipment pick up.Read more on the Customs Administration Order
The Coronavirus outbreak has greatly increased the use of and reliance on the internet, allowing cybercriminals to take advantage of the situation to attack remote workforces. Email fraud, especially through phishing attacks, are on the rise. Awareness and vigilance are the best ways to protect your personal information and prevent you from falling victim to fraud.Learn how to fight digital fraud
Beginning 6 April 2021, consignees receiving UPS cash-on-delivery packages in Asia Pacific can simply use their mobile devices to make on-the-spot payments to receive their packages seamlessly. By simply scanning a QR code on the UPS invoice upon delivery, consignees can make secure payments quickly and conveniently. Consignees can choose from more payment options including Alipay in Hong Kong SAR, Faster Payment System in Hong Kong, PayNow in Singapore, PromptPay in Thailand including credit card payment in Macau SAR, Indonesia, Malaysia, the Philippines and Vietnam.Read more about UPS’s payment options here
Effective 1 March 2021, the Civil Aviation Department (CAD), Government of Hong Kong SAR have revised the Security Policy in view of the International Civil Aviation Organization (ICAO) requirements. Under this revised policy, consignors will either have to be approved by the CAD, or have their cargo subject to 100% security screening prior to being loaded on to a commercial aircraft.
As UPS is recognized as a Regulated Agent (RA) under the Regulated Agent Security Program by CAD, please be assured that your shipments and transit time will not be impacted by this revised policy in place.Read more about the revised security policy
Effective 5 April 2021, UPS will prohibit the shipment of Vape Products throughout the U.S. network. UPS is prohibiting the shipment of Vaping Products throughout its U.S. network (including import and export). For the purpose of this prohibition, Vaping Products includes any and all noncombustible liquid or gel, regardless of the presence of nicotine, capable of being used with or for the consumption of nicotine. All related vape devices, products and accessories are included in this prohibition.Read more about the updated policy
Effective 22 February 2021, shipments originating from U.S. and Europe into Hong Kong SAR on UPS Worldwide Express® service will be available in 197 locations across Hong Kong Island, Outlying Islands, Kowloon and New Territories.
This service enhancement will allow you quicker access to the market with wider service coverage to capture more business opportunities, as well as additional time to organize and redistribute goods to your customers with up to 2 hours earlier delivery time improvement in selected locations.Find out more about transit times for shipments between specific origins and destinations
U.S. Customs and Border Protection (CBP) issued a Withhold Release Order (WRO) for imports into the United States of cotton and tomato products produced in the Xinjiang Uyghur Autonomous Region (“XUAR”) of China based on information that indicates situations of forced labor.Read more on the Withhold Release Order
Effective 1 December 2020, the Korea Customs Service announced that only consignees’ Customs Clearance Indigenous Code (CCIC) is allowed for B2C import shipments to South Korea for de-minimis clearance. The submission of consignees’ date of birth will not be accepted. Consignees who are foreign nationals may use their passport number including country code or alien registration number to substitute for CCIC.Read More About the mandatory submission of CCIC
Effective 9 November 2020, goods produced in Hong Kong SAR and exported to the U.S. should no longer be marked to indicate ‘Hong Kong’ as origin on the packaging, but must be marked to indicate ‘China’ as origin. In the Commercial Invoice, shippers should still indicate ‘Hong Kong’ as the Country of Origin, as goods exported from Hong Kong SAR are still subject to Hong Kong’s duties.
It is essential for shippers to comply with the new labeling requirements to prevent potential penalties and/or delays in customs clearance.Read more about the labeling requirements for goods exported to the U.S. from Hong Kong SAR
UPS now offers an added option to its standard Less-Than-Container-Load (LCL) service for China-to-Europe rail shipments. This dedicated freight consolidation service is available in more than 30 cities in China and 10 countries in Europe, serving as a reliable and cost-effective solution that can help you optimize your supply chain.Read More about the Dedicated LCL Freight Consolidation Service
UPS My Choice now allows consignees to redirect international packages to another address within the package’s destination city. This new feature gives consignees greater control over when and where to receive their packages, and prevents missed deliveries.
Note: Delivery to Another Address is an existing feature in Hong Kong.Learn more about UPS My Choice
Deficit Weight Billing allows customers to enjoy lower price benefits for their shipments. To learn more about how Deficit Weight Billing works, please refer to the updated UPS Rate and Service Guide.Read More about Deficit Weight Billing
Effective 26 March 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.Learn more.
In the wake of the COVID-19 virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.Read more about how we're responding to COVID-19
Effective 2 March 2020, UPS will increase the fuel surcharge index by 1% for all fuel prices to align more closely with costs, enabling UPS to maintain high standards of service for our customers. The fuel surcharge index will be updated on the Fuel Surcharge page starting 2 March 2020.Read More about Fuel Surcharge
In accordance with Indonesia’s Ministry of Finance Regulation No. 199/PMK.010/2019, with effect from 30 January 2020, the de minimis exemption limit for inbound shipments to Indonesia will decrease from USD 75 to USD 3 per shipment.Read More about the New Regulations
The General Administration of Customs of the People’s Republic of China (GACC) has launched an initiative to streamline the integrated customs clearance process by implementing a two-step customs declaration process for all formal-entry (include Entry Category “D”) shipments to Mainland China.Read More About the New Two-Step Process
Effective 1 January 2020, all manufacturers and distributors of cells, batteries and equipment powered by cells and batteries manufactured after 30 June 2003 are required to make available a test summary as specified in the UN Manual of Tests and Criteria.Read More about Updated IATA Regulations
The General Department of Vietnam Customs has revised the customs declaration process. Effective 15 October 2019, the new process requires a VAT tax code for customs declaration of both low value and high value shipments. A detailed declaration (or invoice line declaration) will also be required for low value shipments.Read More About the Revised Customs Declaration Process for Vietnam
The New Zealand Government has enacted the Goods and Services Tax (GST) legislation, requiring certain businesses outside of New Zealand to apply a 15% GST on their sales of low-value goods imported to consumers in New Zealand starting from 1 December 2019. Further, from 1 December 2019, changes will be made in respect of import documentation.Read More About the New Zealand's GST Legislation
As negotiations on the UK's withdrawal from the EU continue, UPS is working with all levels of government and business to keep abreast of changes.Read more about the latest Brexit updates
Shipments from Europe and Asia Pacific will now be delivered one business day earlier to major areas in Shanghai, China Mainland.
Global shipments to the city of Sagamihara Chuo-ku in Kanagawa Prefecture will now be delivered one business day earlier.Read More
The Air Cargo Advance Screening (ACAS) programme comes into effect on 12 June 2019, requiring all air carriers to submit air cargo information in advance of all shipments to the U.S.Read More
In November 2018, the Australian Government revised Section 69 of the Customs Act 1901, requiring all importers to comply with certain requirements when importing goods containing tobacco into Australia for personal or business purposes. These revisions will be coming into force on 1 July 2019.Read More
Beginning 3 June 2019, a Customs Clearance Indigenous Code (CCIC) will be required for all B2C informal entry shipments to South Korea.Read More
Businesses in the Japanese cities of Chiryu, Obu, Kunitachi and Fuchu now enjoy better connectivity to the global marketplace.Read More
The Philippines Bureau of Customs has implemented the Customs Modernization and Tariff Act in January 2019, adjusting the notice period from 30 days to 7 days to declare unclaimed goods as abandoned.Read More
Transit time for shipments using UPS Worldwide Expedited service from Eastern China Mainland to Japan reduced by one business day.Read More
Beginning 1 April 2019, UPS has enhanced its service in 1,285 new postal areas in Seoul and Gyeonggi, South Korea to better serve businesses of all sizes and industries in the region.Read More
Effective 6 May 2019, UPS has revised the Fuel Surcharge Index and dimensions of the Large Package Surcharge and Over Maximum Limits additional charges.Read More
Global inbound shipment to Misato, Yashio, and Koshigaya in Saitama Prefecture, Japan will now be delivered one day earlier.Read more
UPS has expanded Worldwide Express®service with guaranteed delivery by 12pm and/or 2pm for 51,034 new postal areas across Singapore.Read More
On 30 December 2018, the Comprehensive & Progressive Agreement for Trans-Pacific Partnership (CPTPP) entered into force for six member countries – Australia, Canada, Japan, Mexico, New Zealand, and Singapore.Read More
The Sales and Services Tax (SST) has been implemented in Malaysia, replacing the existing Goods and Services Tax (GST).Read More
The de minimis exemption limit on inbound shipments into Indonesia has decreased from 100 USD to 75 USD per shipment per consignee per day.Read More
The General Administration of Customs of the China Mainland (GACC) has implemented and reinforced regulations for formal and informal entry shipments to and from China Mainland.Read More
UPS introduces UPS My Choice® in Asia Pacific, Africa, the Indian Sub-continent, Caribbean and Central and South America, Middle East, and Oceania, marking the largest expansion since the service’s launch.Read More
UPS Korea has increased the threshold for inbound express shipments, from KRW 1,000,000 (US$ 892*) to KRW 4,000,000 (US$ 3,565*) per shipment, that can be delivered before the payment of duties and taxes is completed.Read More
Effective 9 September 2018, UPS will apply a fuel surcharge to the Additional Handling Charge and the Over Maximum Limits fee.For More Information Please Visit UPS fuel Surcharge Page