Your Collection Requests

Use this page to check on the status of your pickup requests. You can:

  • Choose a UPS Account and view its Smart Pickup status for a specific day. Smart Pickup is a UPS scheduled pickup option that uses innovative technology to automatically arrange a pickup only when you have packages to ship.
  • View your Notify Time, which is the time your first shipment of the day must be processed by in order to get a same-day Smart Pickup at your location.
  • View information about your Pending Pickup Requests, such as the pickup date, type of pickup, and status of the request.
  • Search by a Pickup Request Number for information about a particular pickup status.