The shipment has been dispatched to a UPS driver for delivery today. Other than time-definite air deliveries, shipments are generally delivered at any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to a UPS Access Point® Location for collection. Refer to the information on the UPS InfoNotice® left by your driver.
In the U.S. and Canada, shipments that don't require a signature can be left in a safe place at the driver's discretion. Safe places could include the front porch, side door, back porch or garage area. For residential deliveries that require a signature, you can leave instructions for the driver if no one will be home. For example, you can ask for the shipment to be delivered to a neighbour who plans to be home. If an adult signature is required, and the sender has instructed us not to leave the shipment with a neighbour, we will make another delivery attempt on the next business day.