UPS provides various return services that allow you and your package recipients to return goods by paying a nominal fee.
UPS ReturnsSM - Electronic Return Label (ERL) e-mail
With this Return Service, UPS sends a return label via e-mail to the recipient you specify. The recipient prints the return label and attaches it to the package being returned.
UPS Returns - Print Return Label
This Return Service allows you to create a return label and send it to the recipient with your shipment or separately.
UPS Returns - Print and Mail Return Label
With this Return Service, UPS prints your return label and sends it to the party making the return.
UPS Returns Plus
With this option, a UPS driver carries a preprinted return label when attempting to collect the return package. Choose between these two options:
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